Customer reviews from frigidaire.com
Frigidaire - Professional 30" Electric Cooktop - Stainless Steel
Average customer rating
4.2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
28
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Frigidaire - Professional 30" Electric Cooktop - Stainless Steel
Customer Rating
5
Slick Cooktop
on July 17, 2022
Posted by: Bodizadfa
[This review was collected as part of a promotion.] It is a really great cooktop. Powerful and fast when heating up. I like the keep warm section and the overall space to handle pots and pans.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Well
on July 13, 2022
Posted by: PCHCLTX
[This review was collected as part of a promotion.] One month in and it is working as expected. Yet to use the bridge feature for griddle pan but looking forward to it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tough Cooktop
on June 26, 2022
Posted by: Ntmama
[This review was collected as part of a promotion.] Knocked over cast iron trivet onto cook top with no breakage. Easy to operate and clean. Warmer spot is nice but I would rather have it as a regular eye.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Abysmal Factory Service
on May 17, 2022
Posted by: BigFrank
[This review was collected as part of a promotion.] I actually like the cooktop. It's Frigidaire's abysmal factory service that received the one star rating. It took three months before the Frigidaire technicians realized that they didn't have the technical expertise to fix the cooktop. During the three months, Frigidaire personnel told me NOT to use the cooktop for safety reasons.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, May 23, 2022
It’s great to hear you like the design of your cooktop, BigFrank. We're sorry to hear you did not have the best experience with service. We'd love to learn more and see if we can get this matter resolved for you. Please be on the lookout for an email from us. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice!
on February 28, 2022
Posted by: BillnCin
This cook top works wonderfully! I love how quickly everything heats up and how attractive it is! I plan to use the bridge burners often but need to get the right griddle for it. So far, we are very happy with it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Too scared to use it after other appliances enamel blistered
on January 17, 2022
Posted by: Blistering in Charleston
Due to the late arrival of my Frigidaire group, I already cooked my thanksgiving foods at moms. Then it was back to fast foods until time to cook for Christmas. Wish I had known Frigidaire warranty wasn’t worth anything and I would have bought a more dependable product from a company that backs its warranty and it’s products. I will not buy or recommend Frigidaire at this point.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 18, 2022
We are so disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home.
We can see that our Customer Service team is already assisting you with a resolution.
We hope to have an opportunity to restore your faith in the Frigidaire brand.
If we can be of any further assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST).
Best Wishes, Christy
We can see that our Customer Service team is already assisting you with a resolution.
We hope to have an opportunity to restore your faith in the Frigidaire brand.
If we can be of any further assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST).
Best Wishes, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 30” Electric Cooktop
on January 17, 2022
Posted by: Moonwind
[This review was collected as part of a promotion.] This is by far the best electric cooktop I’ve ever used. Elements heat up to temp very quickly and the bridge and keep warm elements are great! Very happy with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works well but hard to control
on September 20, 2021
Posted by: Shani A
[This review was collected as part of a promotion.] The stove warms up pretty quickly but it takes forever to cool off. So if you put it on high, and then need to lower it to simmer something, it takes forever to lower the temperature. I have burned so much food on it, it’s sad. The temperature of the numbers is also very inconsistent. Sometimes I put it on low and it barely warms up and sometimes it will quickly burn something on the same setting. Very hard to work with.
Written by a customer while visiting frigidaire.com