Customer reviews from folgerscoffee.com
Folgers - 16 oz Instant Coffee - Classic Roast
Average customer rating
4.2
(425 Reviews)
Rating breakdown 425 reviews
5 Stars
242
4 Stars
92
3 Stars
36
2 Stars
25
1 Star
30
80%of customers recommend this product.
(
186 out of
232)
Customer Reviews for Folgers - 16 oz Instant Coffee - Classic Roast
Customer Rating
1
Burnt taste, or stale, or something equally bad
on August 25, 2020
Posted by: Mongo
from Bristol, WI
Gender:Male
I purchased this because the other brand I have been buying has been out of stock. I figured it would be OK because it is such a well known brand. This tastes like day-old percolator coffee that had been reheated in the microwave. I mean that literally. I have a friend that has served day old perc coffee to me reheated in the microwave and it is terrible. That is what this is like... Terrible burnt aftertaste.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 15, 2020
Oh no! We're sorry to hear about your experience with out Folgers Classic Roast Instant Coffee Crystals. A burnt aftertaste is not the quality or taste that we would expect with our Instant Coffee Crystals and we would like to share this with our teams. We have reached out via email to learn more and see how we can best help. We hope to connect with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
Change in Company
on July 29, 2020
Posted by: Pamela66
from Toledo,Oh
P&G sold Folgers to Smuckers. I only drink the Gourmet Supreme made in my French Press.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Wake up to a good cup with folgers.
on July 28, 2020
Posted by: 5759
from Evansville in
Gender:Female
Covid has keep us in with a good cup .Now we need more .Where do we go ? A lot a place are out.Such a good cup all day long.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great coffej
on July 28, 2020
Posted by: Gramma
from Illinois
Have been drinking Folgers for over 50 yrs & love it. I don't understand all the negative comments.
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, August 7, 2020
Thanks for enjoying Folgers and for your review!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Folgers original
on July 27, 2020
Posted by: MaryD
from Daytona Beach, FL
Gender:Female
I am a die-hard KEURIG fan - BUT when not available, the only "instant" coffee I'll buy is Folgers! It has a FABULOUS flavor!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
Folgers - where are the coupons???
on July 27, 2020
Posted by: Geri
from Painesville, Ohio
Gender:Female
I buy Folgers Instant regularly and it would be nice to get a coupon. I am disappointed because the price keeps going up in the store. I need a little help, please.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Did they change something?
on July 22, 2020
Posted by: AuntieG
from California
Gender:Female
I seems that this instant coffee that I've used, all my life practically, doesn't have the same quality aroma and taste as it used to. I am disappointed. It's also hard to find coupons any more for this product.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Not like it used to be
on June 21, 2020
Posted by: Jean Mom
from Gifford IL
Gender:Female
Did you change your recipe, formula, or whatever you go by? The aroma is all but gone and the taste is way off! Please bring my fav instant back!!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, July 16, 2020
Thank you for reaching out, we are sorry to hear about your experience with our Folgers Instant Classic Roast Coffee. While there has been no change with this product, this certainly is not the quality we would expect and we would like to forward this to our teams. We have reached out via email to learn more about your experience and hope to connect soon!
Written by a customer while visiting folgerscoffee.com