Customer reviews from folgerscoffee.com
Folgers - 16 oz Instant Coffee - Classic Roast
Average customer rating
4.2
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
241
4 Stars
92
3 Stars
36
2 Stars
25
1 Star
30
80%of customers recommend this product.
(
185 out of
231)
Customer Reviews for Folgers - 16 oz Instant Coffee - Classic Roast
Customer Rating
5
Please bring back the old taste
on October 20, 2020
Posted by: rajvaidya
from India
Gender:Male
I used to love Folgers back in 2013 when I was in the states. Recently I told my brother to bring some Folgers and the taste has completely changed. Did not like the new taste at all. To be honest there was really a time when Folgers was really the best part of waking up. Please bring the old taste back.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Nutrition Label Needed
on October 4, 2020
Posted by: Leona68
from Boston, MA
Gender:Female
I love the product however where is the nutrition label?
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great taste!
on September 27, 2020
Posted by: Lydia817
from Mansfield, CT
Gender:Female
I bought this on a whim not knowing what to expect, but I'm now a big fan. This coffee has a rich, bold flavor and aroma and it's so easy to prepare. I've been making iced coffee with it every day now and it never fails to disappoint. Definitely recommend!
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, September 28, 2020
Thank you for the 5-star review! We are so glad you enjoy our Folgers Classic Roast Instant Coffee.
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
Pretty Good
on September 24, 2020
Posted by: Lee88
I bought it just to try while waiting for my coffee maker to be delivered and it was good. I was surprised how strong it was and how bold the flavor was as I never found instant coffee to be good.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What changed?
on September 18, 2020
Posted by: CynicalJava
from Indiana
Gender:Male
Been drinking Folgers Classic Roast Instant for years. It quick and easy. What has changed? Over the last 8 months it has started to taste like dirt. Brings new meaning to "a cup of mud". Not sure what's changed but I sure have gone to Taster's Choice. a much nicer cup of instant coffee.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 28, 2020
Thank you for reaching out and your loyalty to our Folgers Instant Classic Roast Coffee over the years. We are sorry to hear about your most recent experiences and that it has not been tasting the same. While we can assure you that our coffee has not changed, this certainly is not the quality we would expect and we would like to forward this to our teams. We have reached out via email to learn more about your experience and hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Convenient
on September 8, 2020
Posted by: Mrsgolde7
from Lathrop Ca
Gender:Female
I love my Folgers Classic Roast ® Instant Coffee Crystals. I always have an instant jar in my cupboard, besides my ground Houseblend. I have instant for when I'm on the go and quickly pour it in my to-go mug. Or when my niece stops by for a quick hi n bye visit. She has to have her Folgers. No matter if it's instant or not, the Aroma and tsste is so welcoming.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
No crystals
on September 4, 2020
Posted by: Flasher
from Sugar Land TX
Gender:Female
I was very fond of Folgers instant crystals. My last two purchases have been at least 87% dust with little coffee flavor.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 15, 2020
We appreciate you reaching out and your continued loyalty to our Folgers Classic Roast Instant Coffee Crystals. We are sorry to hear that your last two purchases we lacking in both consistency and flavor. This is certainly not the experience we would want you to have and have reached out via email to further assist. We hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Burnt taste, or stale, or something equally bad
on August 25, 2020
Posted by: Mongo
from Bristol, WI
Gender:Male
I purchased this because the other brand I have been buying has been out of stock. I figured it would be OK because it is such a well known brand. This tastes like day-old percolator coffee that had been reheated in the microwave. I mean that literally. I have a friend that has served day old perc coffee to me reheated in the microwave and it is terrible. That is what this is like... Terrible burnt aftertaste.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 15, 2020
Oh no! We're sorry to hear about your experience with out Folgers Classic Roast Instant Coffee Crystals. A burnt aftertaste is not the quality or taste that we would expect with our Instant Coffee Crystals and we would like to share this with our teams. We have reached out via email to learn more and see how we can best help. We hope to connect with you soon!
Written by a customer while visiting folgerscoffee.com