Customer reviews from eufy.com/au/
eufy - Refurbished Excellent - Like-New E25 Robot Vacuum and Mop Combo,20,000Pa,HydroJet System, Zero-Tangle Design,Pet and Kid Friendly - Black
Average customer rating
4.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for eufy - Refurbished Excellent - Like-New E25 Robot Vacuum and Mop Combo,20,000Pa,HydroJet System, Zero-Tangle Design,Pet and Kid Friendly - Black
Posted by: Theo
Gender:Male
Verified Purchase:Yes
We actually went through three different robot vacuums before finally finding our Wall-E (our Eufy robot vacuum), and we couldn't be happier!With two large dogs and a household of six people, keeping the floors clean is a constant challenge. We have Wall-E running three times a day, with one of those sessions including mopping, and the difference has been incredible.The dual brush system handles dog hair exceptionally well, and the AI navigation is outstanding—it methodically covers every corner of our six-bedroom home without missing a spot. Maintenance is minimal, water changes are quick and easy, and it's been one of the best household investments we've made.If you're struggling with pet hair or have a busy family home, I can genuinely recommend giving the Eufy a look. It has exceeded all of our expectations!
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/
Customer Rating
4
Great overall, but not perfect around furniture
on July 21, 2026
Posted by: RozieTK
Gender:Female
Verified Purchase:Yes
I've been very happy with the Eufy Robot Vacuum Omni E25 overall. The mapping was quick and accurate, it's much quieter than my previous robot vacuum, and the self-emptying and mop maintenance make it very low maintenance. It cleans consistently and has made keeping the house tidy much easier.
The main reason I'm giving it 4 rather than 5 stars is that it sometimes misses small areas around the edges of furniture and in tighter spaces. It does a great job on open floors, but you'll occasionally notice a bit of debris left behind close to table legs or other obstacles.
Overall, it's a reliable robot vacuum with excellent features and performance. If Eufy can improve its edge cleaning and navigation around furniture, it would easily be a 5-star product.
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/
Posted by: KAS1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is amazing! It’s fast, not so much noise and 100% better than the previous robot vac I had before. I am so happy we got this and in love with its features and how easy it is to work once all is set up and the map is done for the house. So smart to know where the carpet is verse the tiles so it can vac then mop in the right places. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/
Customer Rating
5
Really Happy with my eufy Robot Vacuum Omni E25
on January 8, 2026
Posted by: Sydney
Gender:Male
Verified Purchase:Yes
I had 2x Roborocks for a couple of years and they were so so, but their after sale service is disgraceful, I am really happy with eufy so far. I have it almost for 3 months, and it's a wonderful device.
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/
Customer Rating
4
Subpar robot
on September 6, 2025
Posted by: Maria
Gender:Female
Had this for a few days now, the mopping function is amazing, however the vaccum isn't so great the roller is small and it doesn't seem to have the suction power of my old dreame.
No, I would not recommend this to a friend.
Written by a customer while visiting eufy.com/au/