Customer reviews from arrowfastener.com
Arrow - T25 Low Voltage Wire Staple Gun
Average customer rating
4.5
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
356
4 Stars
79
3 Stars
9
2 Stars
5
1 Star
30
92%of customers recommend this product.
(
425 out of
460)
Customer Reviews for Arrow - T25 Low Voltage Wire Staple Gun
Customer Rating
1
Works better than expected.
on September 22, 2019
Posted by: Neil296
from 1324 N Boyd Rd
Gender:Male
[This review was collected as part of a promotion.] Easy to use and very reliable. Light weight and uses a wide variety of staples.
Pros: General Repairs, insulation, green house
I would recommend this to a friend!
Response from arrowfastener.comBy Your Arrow Fastener team, Customer Service, September 23, 2019
Thanks for taking time to share your thoughts on the T25 Low Voltage Wire Staple Gun! We're glad this tool has been easy to use for your projects.
If you ever have any questions, don't hesitate to reach out to us directly at customercare@arrowfastener.com or 800-776-2228. Keep up the good work!
If you ever have any questions, don't hesitate to reach out to us directly at customercare@arrowfastener.com or 800-776-2228. Keep up the good work!
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Amazing product
on October 28, 2020
Posted by: Gjonzo
from Winston Salem,nc
Gender:Female
[This review was collected as part of a promotion.] This product is great for all uses! It is easy to use and not a hassle at all.
Pros: General Repairs, insulation, Wiring
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com
Customer Rating
1
My review isn't about the stapler but the staples themself.
on March 24, 2024
Posted by: Gablal77
from Trois-rivieres Quebec, Canada
Gender:Male
I bought those many many times, (telecom tech here) I've been using arrow staples for nearly a decade,
since they changed the package from 1000 to 1100 staple per pack pretty much 3 staples out of 5 will curve right into the cable itself,
after I've found some old packs of staples at home I realized that both side of the staple are now equal (there use to be a slight difference in the lenght of the ''legs'' of the staples)
so they defenetly changed the process and the quality of their product, I tried with the T25 stapler from Arrow, the Stanley cable tacker, and Acme stapler, every one of those staplers with the same results,
Hopefully Arrow will stop ignoring the Customer and will take a serious look into the problem that they have.
Has of now I can't recommend to buy any T25 staples from arrow.
since they changed the package from 1000 to 1100 staple per pack pretty much 3 staples out of 5 will curve right into the cable itself,
after I've found some old packs of staples at home I realized that both side of the staple are now equal (there use to be a slight difference in the lenght of the ''legs'' of the staples)
so they defenetly changed the process and the quality of their product, I tried with the T25 stapler from Arrow, the Stanley cable tacker, and Acme stapler, every one of those staplers with the same results,
Hopefully Arrow will stop ignoring the Customer and will take a serious look into the problem that they have.
Has of now I can't recommend to buy any T25 staples from arrow.
Pros: Wiring
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Arrow Fastener Customer Service, March 26, 2024
Hello -
We're sorry to hear about the problems you've had with your staples. We'll follow up with you by email with additional help.
- Your Arrow Fastener Team
We're sorry to hear about the problems you've had with your staples. We'll follow up with you by email with additional help.
- Your Arrow Fastener Team
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Best fasteners for over 40 years. Review code 1117
on September 16, 2024
Posted by: Anonymous
from Estacada, Oregon
Gender:Male
[This review was collected as part of a promotion.] I started using arrow staplers in 1981 to secure 25 pair telecommunications cables at the Motorola plant in Phoenix Arizona. As a low voltage Journeyman I've installed over a million feet of cable all across America. T-18 for small wires like 12awg ground wire or 4 conductor 22 Guage alarm wiring. T-25 for CAT5E cable, RG-59 video cable and a plethora of low voltage alarm cable. T-37 for the next size up in cables. T-59 with insulated staples for CAT5E, CAT6E AND RG-6. And finally the T-75... the daddy of them all. I've stapled many a mile of romex & 25-pair telecommunications cable. Thanks for making the best! Great target stapler also!
Pros: Hanging Targets, Upholstery, Wiring
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com
Customer Rating
2
Fails over just a few years
on November 16, 2016
Posted by: Michael80
from Calgary, AB, Canada
Gender:Male
I bought this a number of years ago to work on a few projects I had on the go I thought it would work better t50 for the need. Since that time I had not a need for it so it was packed away and out came the old trusted t50 about 10 years older than the other and works great. I suddenly needed to use to my t25 no problem except when I went to use it it didn't work. How could the handle grow loose in a drawer? Why could my t50 design be this good and the t25 last as long as a pair of socks? I like the brand I am not happy with this and would not recommend this product.
Pros: Wiring
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Liz, Customer Service, November 17, 2016
Hello: Thank you for taking the time to write your review and to share your feedback. Customers comments help us maintain and improve our standard of service. All reviews are read be they good or bad and when something is wrong we will do our best to find a resolution to the problem.
Please, call our Service Dept. Toll Free at 800-776-2228 then press option # 3 and explain this problem to them and they will do their best to help you.
Liz
Please, call our Service Dept. Toll Free at 800-776-2228 then press option # 3 and explain this problem to them and they will do their best to help you.
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
2
Soley used at one clients property
on December 1, 2016
Posted by: skyhawk29
from Barnstable County, MA, USA
Gender:Male
Bought in 2015 for use in outdoor stapling. Used only 1/4 of the box.
Began to use it again in 2016, same task, same property. It shoots 2 in a row, then stops. Stops. stops. Open and reload fresh. Shoots one. Stops. Stops. stops.
Open, check load. Shoots 2 then stops. stops. Stops.
I can't function this way.
The Stapler looks new, clean. Never stored in wet, hot or bad environments.
Began to use it again in 2016, same task, same property. It shoots 2 in a row, then stops. Stops. stops. Open and reload fresh. Shoots one. Stops. Stops. stops.
Open, check load. Shoots 2 then stops. stops. Stops.
I can't function this way.
The Stapler looks new, clean. Never stored in wet, hot or bad environments.
Pros: General Repairs
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Liz, Customer Service, December 5, 2016
Hello: Thank you for your review. I am sorry that you have experienced this problem while using your Stapler. Your satisfaction is a top priority to us and we will do our best to help you. Please feel free to call our Service Dept. by calling 800-776-2228 then press option # 3 and they will do their best to find a resolution to the problem you have experienced.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Master Stapler
on December 27, 2018
Posted by: EIGLLC
from Dallas, TX
[This review was collected as part of a promotion.] I use this product for all my low voltage wiring. I also use it for security wiring. This is my 3rd one.
Pros: Wiring
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com
Customer Rating
5
cage building
on January 1, 2019
Posted by: trex
from laconia nh
Gender:Male
[This review was collected as part of a promotion.] i raise rabbits . and i love my t25 i have built a number of cages nad adding cage wire 14 / 16 / or 18 gadge wire i do not have any problems
Pros: Crafting, General Repairs, Hanging Targets, insulation, Roofing, Wiring
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com