Customer reviews from hp.com
HP - Refurbished Excellent - LJ Pro MFP 3101fdw Wireless Printer with Fax - White
Average customer rating
4.3 out of 5
4.3
(131 Reviews)
Open Ratings Snapshot
Rating breakdown 131 reviews
5 Stars
92
4 Stars
17
3 Stars
5
2 Stars
6
1 Star
11
81%of customers recommend this product. 
(
47 out of 58
)
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Customer Reviews for HP - Refurbished Excellent - LJ Pro MFP 3101fdw Wireless Printer with Fax - White
Customer Rating
2 out of 5
2
Never recognizes the paper size
on June 15, 2024
Posted by: Paprika
from Atlanta, GA
Verified Purchase:Yes
When I first got the printer setup, it always says that there isn't paper available despite entering the correct paper information (letter size, recycled paper). This glitch prevented me from being able to print anything. My friend, who does printer support for a living, got it so I could print, but I get these annoying messages that I just have to hit ignore. Considering the cost of this printer it makes zero sense why there would be a flaw like this! Other functions like scanning work fine which is mainly what I use the printer for.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Retired College Administrator
on December 28, 2025
Posted by: Anonymous
Verified Purchase:Yes
I like the printer very much. It was easy to set up and connect. It makes copies as a copier rapidly and the printer makes clear copies at a quick pace. It works exceptionally well for home use, community volunteer activities and farm business.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Connecting the Printer
on June 5, 2025
Posted by: Anonymous
from Oneida NY
Verified Purchase:Yes
The printer looks really nice with nice features. I cannot connect the printer to my laptop. I tried several ways, but it will not print from my laptop. I did print an internal page with high quality print.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great little Printer
on February 23, 2023
Posted by: Terri at Aztec
from Millbrook, NY
Verified Purchase:Yes
I have only had this printer about one week. So far, the print quality is very good and the scanning is very good. I have not tried sending a fax just yet.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy to use replaced my old OfficeJet
on September 3, 2023
Posted by: BLAP
from Tinley Park, IL
Verified Purchase:Yes
I used it a few days so far so good
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great peoduct
on June 4, 2025
Posted by: Kk w
from La ca
Verified Purchase:Yes
So pleased. Happy to have been able to buy a refurbished product. My first laser jet! It's awesome.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
No springs
on March 16, 2026
Posted by: Rick too
from California
Verified Purchase:Yes
Great printer.... except for one thing. The top cover is NOT spring loaded. I almost returned it because of this.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
improvement
on October 12, 2022
Posted by: tkla
Verified Purchase:Yes
This printer has 2.4/5ghz wifi. It's a big improvement, especially if you have a mesh router. It has not lost the connection like the old hp printers did. And it's fast.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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