Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Customer Rating
3
Love the features and camera!
on August 1, 2025
Posted by: Smagic410
[This review was collected as part of a promotion.] I use AI to quickly find answered to questions. I like the look of the phone and it takes great photos. I love that it syncs with all my accounts and uses Samsung Pass. I do not like the inner screen, it has been warped since a weel after I purchased, front screen is amazing!
Value
3
Response from Samsung USBy R&R, August 1, 2025
Hi Smagic410,
Thank you for sharing your experience with the Galaxy Z Flip6! We’re thrilled to hear how much you’re enjoying the device’s standout features, especially the camera, front display, and integrated AI capabilities. It’s also great to hear that you’ve been taking advantage of Samsung Pass for easy, secure sign-ins across your accounts. We understand how vital a consistent viewing experience is across both displays. The inner screen on the Z Flip6 was designed for daily flexibility and multitasking. In contrast, the front cover screen brings convenience to a whole new level, especially for quick updates, notifications, or on-the-go selfies. Your feedback helps us continue shaping the foldable journey for users who want power and portability in one elegant device.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Flip6! We’re thrilled to hear how much you’re enjoying the device’s standout features, especially the camera, front display, and integrated AI capabilities. It’s also great to hear that you’ve been taking advantage of Samsung Pass for easy, secure sign-ins across your accounts. We understand how vital a consistent viewing experience is across both displays. The inner screen on the Z Flip6 was designed for daily flexibility and multitasking. In contrast, the front cover screen brings convenience to a whole new level, especially for quick updates, notifications, or on-the-go selfies. Your feedback helps us continue shaping the foldable journey for users who want power and portability in one elegant device.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Most convenient phone, love it!
on August 1, 2025
Posted by: PalmConvenience
[This review was collected as part of a promotion.] This is my 2nd flip phone and I love it! So convenient to carry... whether in my uniform pocket, cargo pants or little purse...it's the right size.
Never had an issue with fold... and everyone ask me about it and usually the response is that the phone will make them move to an android phone and my response, the best phone I've had... the pictures are awesome, apps, connects to my tablet seamlessly, Samsung wallet, galaxy AI perfect and handy PC in the palm of my hand!!!
Never had an issue with fold... and everyone ask me about it and usually the response is that the phone will make them move to an android phone and my response, the best phone I've had... the pictures are awesome, apps, connects to my tablet seamlessly, Samsung wallet, galaxy AI perfect and handy PC in the palm of my hand!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 1, 2025
Posted by: Blake140
[This review was collected as part of a promotion.] Love the fact that it fits in front pocket but still have a large screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fold
on August 1, 2025
Posted by: Livvy73
[This review was collected as part of a promotion.] I use my device for everything but mostly for work and streaming video content
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Why I like my flip 6
on August 1, 2025
Posted by: CherryTreeHouse
[This review was collected as part of a promotion.] I enjoy using my phone to play games, surf the web, take lots and lots of photos. The galaxy AI is also pretty cool. It's good for information or help with nonsense. It's amazing at creating beautiful photos. I use my phone for work and personal use. I also enjoy the clarity and quality of movies and videos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Compact, cool design and stylish
on August 1, 2025
Posted by: hanhan
[This review was collected as part of a promotion.] I love how it is so compact when folded. I personally like to put my phone in pocket, and most the smart phone is way too big and stick out. But it is not the case for flip 6. I also very impress about new window size on the back, very convienent to see notification and quick access to some features. I wish the camera is better quality in both front and back. I am appreciate the Galaxy AI feature, it helps me with translate, photo assist and searching. Just hope the screen is better thân my old flip 5, it was acting up after 2 years used.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great company
on August 2, 2025
Posted by: Taran2032
[This review was collected as part of a promotion.] I am using Samsung products from 10 years and it's been always great no doubt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It can be better
on August 2, 2025
Posted by: Lovefoldable
[This review was collected as part of a promotion.] I like the folding factor. It was my first foldable phone. Thats why I plan to come back and get to Fold 7. It would be nice to have some promo code as I am student
Value
3
Response from Samsung USBy R&R, August 4, 2025
Hey hey Lovefoldable,
You’ve truly made our day! The Galaxy Z Flip6 keeps bringing innovation straight to your hand, and hearing how much you enjoy it really means a lot to us. Whenever you're ready to explore the Z Fold7 further, we’re here to support you. Thank you so much for sharing your review. We’re excited for you to discover all the amazing things we have in store. Thanks for being a wonderful part of our journey. Smarter living begins with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
You’ve truly made our day! The Galaxy Z Flip6 keeps bringing innovation straight to your hand, and hearing how much you enjoy it really means a lot to us. Whenever you're ready to explore the Z Fold7 further, we’re here to support you. Thank you so much for sharing your review. We’re excited for you to discover all the amazing things we have in store. Thanks for being a wonderful part of our journey. Smarter living begins with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US