Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Convenient, easy pocket storage
on July 29, 2025
Posted by: Sophie4me
[This review was collected as part of a promotion.] I use it through out the day. Phone, text, photos, WhatsApp, Note taking, News, Google Translate, Google Maps, Google Search, My Health App, Email, and You Tube. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Flip 6
on July 29, 2025
Posted by: cAtDoG271
[This review was collected as part of a promotion.] The Samsung galaxy z flip 6 is so fun and cute, I loved it! The Galaxy AI features were more helpful than expected. Only concern is the screen protector it comes with can lift and you need to go to a proper samsung service store to get that fixed. It can be a bit tedious but otherwise I love this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Flip 6 could be better
on July 30, 2025
Posted by: POOKYDOODLE
[This review was collected as part of a promotion.] The Flip 6 is really not what I expected i thought it would have more features and it's alot to get the apps on the folded screen so I haven't bothered. The screen is already cracking in the middle after 6 months so I would have to give it a thumbs down.
Value
3
Response from Samsung USBy R&R, August 5, 2025
Greetings POOKYDOODLE,
Thank you so much for sharing how things are going with your Galaxy Z Flip6! We're excited to tell you about the Cover screen, also called the Flex Window, which has some fantastic new Galaxy AI features like Generative wallpapers, suggested messaging replies, and the Auto zoom function in the Camera app. Besides these exciting features, you can explore the Cover screen to access widgets, open apps like Samsung Wallet, or get helpful voice assistance from Bixby. The Flex Window also gives you a sneak peek of your device. Once you open it, you’ll enjoy the whole experience. Check out the article linked below for more on what you can do with your FlexWindow. And don’t forget, one great benefit of the Galaxy Z Flip6 is the Galaxy Z Assurance, extra protection for your screen. Check out the link below for more details. We’re so glad you reached out and shared your update with us! Thanks for choosing the innovative world of Samsung!
Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing how things are going with your Galaxy Z Flip6! We're excited to tell you about the Cover screen, also called the Flex Window, which has some fantastic new Galaxy AI features like Generative wallpapers, suggested messaging replies, and the Auto zoom function in the Camera app. Besides these exciting features, you can explore the Cover screen to access widgets, open apps like Samsung Wallet, or get helpful voice assistance from Bixby. The Flex Window also gives you a sneak peek of your device. Once you open it, you’ll enjoy the whole experience. Check out the article linked below for more on what you can do with your FlexWindow. And don’t forget, one great benefit of the Galaxy Z Flip6 is the Galaxy Z Assurance, extra protection for your screen. Check out the link below for more details. We’re so glad you reached out and shared your update with us! Thanks for choosing the innovative world of Samsung!
Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on July 30, 2025
Posted by: Bevbea25
[This review was collected as part of a promotion.] This has excellent features, and is very compacted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is convenient.
on July 30, 2025
Posted by: GhostSoda5
[This review was collected as part of a promotion.] It is convenient, it folds in half, fits in your pocket. However, the crease takes some getting used to. But it's functionality is great, it's got AI, weather, and a whole lot space for a plethora of apps. Whether you're a gamer, a money saver, or a foodie, this phone will help you accomplish all of them.
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for your review! We're excited to hear your thoughts on the Galaxy Z Flip6. We understand that getting used to the FlexHinge can take some time, but rest assured that it’s designed to be both durable and functional. The hinge, combined with the Enhanced Armor Aluminum frame and Corning® Gorilla® Glass Victus® 2, ensures your device not only looks great but is built to last. It’s fantastic to see that you’re exploring the Galaxy AI features! The Z Flip6 harnesses intelligent technology to keep you updated with real-time information, making it a great match for your daily activities. Plus, with 256GB of internal storage, you've got ample space for all your favorite apps and media, so you can keep everything you love right at your fingertips. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best Zflip phone so far
on July 30, 2025
Posted by: Momofskystar
[This review was collected as part of a promotion.] I have been a Zflip user since the day one, and purchased every version upto 6. I have been pleased with the folding feature which makes the phone compact enough to put in my small pouch. With Galaxy AI I could just reject/answer phone without touching my phone and also snooze or off my alarm.
I love the Samsung pay so I don't have to carry my physical card. Open apps with biometrics, finger print is my life easier but secure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all samsung brand.
on July 30, 2025
Posted by: Edu1234
[This review was collected as part of a promotion.] I've been buying Samsung products for about 10 years, and they're excellent. I love the technology and features they use. Now, with the built-in AI in their smart TVs, I've further expanded my smart home—from my laptop, cell phone, refrigerator, ring, watch, and TV. I'm 100% Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 30, 2025
Posted by: Sherstoy
[This review was collected as part of a promotion.] I was very excited when I got my flip phone. It giving me more options of learning and the galaxy AI is extremely useful~
And I'm not a technical person. Lol I'm 63 years old, well 64 in August
Who says you can't teach an old dog new tricks! I'm learning every time I open my phone~
I live it~~
And I'm not a technical person. Lol I'm 63 years old, well 64 in August
Who says you can't teach an old dog new tricks! I'm learning every time I open my phone~
I live it~~
Value
5
Written by a customer while visiting Samsung US