Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Love this phone!
on July 28, 2025
Posted by: Juicyface
[This review was collected as part of a promotion.] Not only are Samsung products the best, but now with this phone it's even better. I get asked about my phone constantly. I love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Die hard Samsung user
on July 28, 2025
Posted by: MarleyJay
[This review was collected as part of a promotion.] I have the Galaxy Flip and it was one of the best devices I've made. I've been a Galaxy user forever. I love Samsung, the interface and features help me to stay on top of everyday life. From streaming recipes, using notes, the camera and Galaxy Ai. One time I lost my phone and had to the cheapest phone I could find until I get another Samsung and it really made me appreciate the quality and features it gives. I absolutely the pocket size Flip. I loves the S series phones but the size of the flip truly got me hooked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fact you can put it in your pocket
on July 28, 2025
Posted by: Rickflip
[This review was collected as part of a promotion.] Galaxy ai is a good addition to the flip phone looking forward to the flip 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, screen not so good
on July 28, 2025
Posted by: Jagwithzflip
[This review was collected as part of a promotion.] My experience with this phone has been consistently positive, with no reported malfunctions. Its user-friendly interface and extensive features have proven to be highly effective. While there is a minor cosmetic issue with the screen's folding mechanism, Samsung's readily available repair and replacement options mitigate this concern.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything
on July 28, 2025
Posted by: Cinderella
[This review was collected as part of a promotion.] It's excellent, in every way it's like a computer in my hand but it's a phone I have everything on here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits perfectly
on July 28, 2025
Posted by: Minnlynne
[This review was collected as part of a promotion.] I love my flip phone as it fits perfectly into my pocket. I use the Galaxy AI features like setting reminders daily. The Galaxy Z6 flip is the best phone that I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I was happier with my S21. I also prefer my Razr+
on July 28, 2025
Posted by: JD7500
[This review was collected as part of a promotion.] My Galaxy S21 never let me down. I upgraded so that my trade was worth the most money. This is the second Z Flip 6 in 6 months. The first one crashed in its entirety after a Samsung generated software update. The Galaxy AI is an interesting development. I would prefer if non AI material was offered first. It is rather difficult to cull available real time information from Galaxy AI summaries. I have been suffering with health issues. As such, my phone is my means of interacting with my family and the world. I have found the OS to be glitchy and temperamental. Time will tell. Perhaps in 6 months my opinion will be different.
Value
3
Response from Samsung USBy R&R, August 7, 2025
Good day JD7500,
Thank you so much for sharing your thoughtful feedback! We’re excited about the Galaxy Z Flip6, which was crafted with performance and innovation at its heart. Its improved folding capabilities can handle up to 200,000 folds, lasting nearly 10 years of everyday use, making it a dependable and enjoyable device for many. We totally understand that everyone has different preferences, so remember you can turn off AI features if you prefer, and tuning your device properly can help it run even better. We really appreciate your review. If you have any questions or need assistance, don’t hesitate to reach out to our friendly Samsung Support Team. Thanks again for choosing the innovative world of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you so much for sharing your thoughtful feedback! We’re excited about the Galaxy Z Flip6, which was crafted with performance and innovation at its heart. Its improved folding capabilities can handle up to 200,000 folds, lasting nearly 10 years of everyday use, making it a dependable and enjoyable device for many. We totally understand that everyone has different preferences, so remember you can turn off AI features if you prefer, and tuning your device properly can help it run even better. We really appreciate your review. If you have any questions or need assistance, don’t hesitate to reach out to our friendly Samsung Support Team. Thanks again for choosing the innovative world of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Full circle
on July 28, 2025
Posted by: Flip6allday
[This review was collected as part of a promotion.] I was excited to see that Samsung had a new version of the flip. My very first Samsung phone back in 2000 was a flip phone from Sprint. I loved everything about it back then as I do now. The only difference of course is time. The features, of course are way better, the screen is bigger and the technology is awesome. The Flip 6 has the AI but I rarely use it. I know this phone has great capabilities, but having the Flip 6 just brings back memories for me.
Value
5
Written by a customer while visiting Samsung US