Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Customer Rating
4
Great phone with so many features
on June 25, 2025
Posted by: NerdyNate
[This review was collected as part of a promotion.] This is my third flip and I absolutely love the phone. It's amazing when it comes to photography/videography. It's always an conversation starter can't go no where with someone noticing and saying "oh is that your phone how cool" then I get to show it off. Love that they added the interactive front facing screen to be able to open apps and my favorite to send texts out easily and conveniently while looking like a secret agent sending a top secret message. The galaxy AI feature is so cool and resourceful when handling the simplest of tasks. One flaw Ive always encountered is due to the constant opening and closing of the phone the screen forms an air bubble right at the fold crease. Luckily Samsung support has been amazing to resolve the issue when it happens.
Value
4
Response from Samsung USBy R&R, June 26, 2025
Thank you for sharing your experience, NerdyNate! We love hearing how the Galaxy Z Flip6 has made an impression on you, both with its standout design and the versatility it offers for everyday use. From the unique Flex Window and customizable front screen to the smooth multitasking and advanced content creation tools, this device is designed for users like you who thrive on innovation.
We’re especially excited to hear that you’re enjoying Galaxy AI; its powerful on-device intelligence makes everything from messaging to productivity even more seamless. Built with tech enthusiasts in mind, the Galaxy Z Flip6 delivers flagship-level performance in a foldable form that is both smart and stylish.
Thank you again for joining us as we embrace the future!
- Ty
Samsung Support
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We’re especially excited to hear that you’re enjoying Galaxy AI; its powerful on-device intelligence makes everything from messaging to productivity even more seamless. Built with tech enthusiasts in mind, the Galaxy Z Flip6 delivers flagship-level performance in a foldable form that is both smart and stylish.
Thank you again for joining us as we embrace the future!
- Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product and great design.
on June 25, 2025
Posted by: Poltergeist17
[This review was collected as part of a promotion.] The phone is a great tool to use for my job as a bilingual aide in a school when use the interpreter feature of the phone to communicate with students that don't speak English and it is all thank to the AI feature of the phone.
Value
5
Response from Samsung USBy R&R, June 26, 2025
Thank you for sharing your experience, Poltergeist17! We’re excited to hear how the Galaxy Z Flip6 is enhancing your work as a bilingual aide. The real-time interpreter feature, powered by Galaxy AI, is just one example of how this device is not only smart but also truly supportive in meaningful, everyday situations.
With the Galaxy Z Flip6, you’re getting more than just an iconic design; it also offers flagship-level performance and innovative tools tailored for those who enjoy staying ahead of the curve—making it perfect for both professionals and tech enthusiasts.
Thank you for choosing Samsung!
-Ty
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With the Galaxy Z Flip6, you’re getting more than just an iconic design; it also offers flagship-level performance and innovative tools tailored for those who enjoy staying ahead of the curve—making it perfect for both professionals and tech enthusiasts.
Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features, flip options
on June 25, 2025
Posted by: Tallenwife
[This review was collected as part of a promotion.] I use my phone for both work and playing on, thr battery life lasts throughout my workday and until I go to bed and plug it in. The cover screen is very convenient to answer calls, texts, switch songs on pandora or Spotify or check the weather or health updates. The galaxy AI on it is smarter than I expected. It will look up things very in depth for you and give you informative definitions of things. I absolutely love this series and will continue to purchase the Flips
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love if so much and easy to use...the variety of
on June 25, 2025
Posted by: Cejazbetty
[This review was collected as part of a promotion.] I like the colors and brightness and good volume to listen to your videos and music.
Value
4
Response from Samsung USBy R&R Team, June 26, 2025
Thank you so much for sharing your honest thoughts on the Galaxy Z Flip6, Cejazbetty. We love to see that you're enjoying the vibrant colors and brightness. The sound quality also takes your videos and music to a whole new level. It's great to know that these features have added to your enjoyment. If you have any more feedback or suggestions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great design
on June 26, 2025
Posted by: Ailanthus
[This review was collected as part of a promotion.] Good performance. Easy process
It is wonderful to hear about the good performance, demonstrating dedication and hard work. The easy process mentioned suggests efficiency and smooth execution. This combination likely leads to positive outcomes and overall satisfaction. Furthermore, it indicates a well-organized system contributing to the success. We can be glad to have this result.
It is wonderful to hear about the good performance, demonstrating dedication and hard work. The easy process mentioned suggests efficiency and smooth execution. This combination likely leads to positive outcomes and overall satisfaction. Furthermore, it indicates a well-organized system contributing to the success. We can be glad to have this result.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, not great battery
on June 26, 2025
Posted by: Lovebug38
[This review was collected as part of a promotion.] Love almost everything about my zflip 6, except the battery life. Wish it would last the entire day without needing a recharge.
The AI features are amazing!
The AI features are amazing!
Value
3
Response from Samsung USBy R&R Team, June 26, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6! It's great to see that you love the Galaxy AI features! We understand how important battery life is, especially when you’re on the go. The Z Flip6 actually comes with a robust 4000mAh battery designed for all-day usage. You can enjoy up to 68 hours of music playback or watch videos for up to 23 hours without needing a recharge. If you're looking for ways to maximize your battery life, please check out the link below for some helpful tips. We appreciate your feedback and hope you continue to enjoy your Galaxy Z Flip6! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery Life)
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Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on June 26, 2025
Posted by: Panonymous
[This review was collected as part of a promotion.] I think it is less flexible as it is hard to touch control the volume with a pinch gesture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping Fun
on June 26, 2025
Posted by: ShiinaIsASamsungGirlie
[This review was collected as part of a promotion.] I've had the Samsung Galaxy S2, S7 edge, S21+ and was considering the S25+ but the Galaxy Z flip 6 was calling my name!
This phone is SO MUCH FUN! It's my "daily driver," so used for texts, emails, phone calls, 3 different social media apps, 2 music apps, 2 vid streaming apps, Etc. I'm surprised the battery holds up as well as it does. I charge it before I go to bed and it pretty much lasts all day.
The cover screen is amazing! Most of the functions that I listed above I can do ON THE COVER SCREEN. Taking pics/vids on the cover screen is also really fun+convenient. I don't necessarily have to carry a tripod with me because if I flip it halfway, it has its own base.
I especially love the size of it! My slab phones served me well (I still have my S21+) but slab phones are not the easiest to fit in a lot of the pockets on my clothes. The Z flip 6, when it's closed, can fit everywhere! Even when it's open, it's slightly more narrow than your average slab so it's really comfortable holding it in my hand & easy to reach across for one hand usage.
OH, and Live Translate w Galaxy AI?! It helped me help a client at work! I don't speak enough Spanish, they didn't speak much English LOL
It's a fun little showstopper. I've had people who wanted to see it, play with it, who were shocked at what it even was when I did something as mundane is tap to pay while it was closed.
Everyday I try to convert more ppl to the Z Flip series!!
Value
5
Written by a customer while visiting Samsung US