Customer reviews from belkin.com
Belkin - Car Universal Mount Model F8M978BT - Black
Average customer rating
3.1
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
10
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
9
0%of customers recommend this product.
(
0 out of
11)
Customer Reviews for Belkin - Car Universal Mount Model F8M978BT - Black
Customer Rating
1
Broke in 20 minutes
on June 10, 2021
Posted by: Anonymous
Purchased it yesterday, broke in the first 20 minutes on my ride home. It just fell in half due, breaking at the joint inside the suction cup. Terrible designe and/or material quality. Being Belkin I was betting on it being extremely durable, but it was quite the opposite.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, June 12, 2021
Hi, Onzo,
This is totally unexpected and we'd like to get things sorted out. With the link to this review and your contact details, please send an email at BelkinCares@belkin.com and we'll have our Support team discuss your possible options.
We'll wait for your updates.
Regards,
Carl
Belkin Support
This is totally unexpected and we'd like to get things sorted out. With the link to this review and your contact details, please send an email at BelkinCares@belkin.com and we'll have our Support team discuss your possible options.
We'll wait for your updates.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
This mount may be good for wind screen, maybe
on August 11, 2023
Posted by: jason826
from BC
but not for the dash. The suction last for 5 days on the dash and keeps falling off.
And the clip itself cannot be operated with one hand, which can be a good or bad thing depends how you see it.
And the clip itself cannot be operated with one hand, which can be a good or bad thing depends how you see it.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, August 12, 2023
Hi jason826,
This Belkin mount is expected to last longer than described! Let us have our phone support team check the unit further and discuss your options. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
We'd love to help!
Regards,
Carl
Belkin Support
This Belkin mount is expected to last longer than described! Let us have our phone support team check the unit further and discuss your options. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
We'd love to help!
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
mount falls off
on January 19, 2024
Posted by: keeffe56
Suction doesn't work on dash- made 2 attempts. Lasts for a few days then falls over
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, January 19, 2024
Hi, keeffe56,
We hear you and we'd like to improve your experience with the product. Please reach out to our support so the team can assist you further with this and check your options. You may refer to this link for the hotline number: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
We hear you and we'd like to improve your experience with the product. Please reach out to our support so the team can assist you further with this and check your options. You may refer to this link for the hotline number: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Very good. Neck slightly too long
on August 7, 2024
Posted by: PeterO
from Gothenburg Sweden
It's a nice design with quality parts.I attach it to my windscreen. It's perfect but.... The neck is a bit too long. This means, even with a small iPhone se, that the phone wobbles up and down when driving. The wobbling also means that it has a tendency fall off. I own a couple of cars and also hire cars often, so I switch it from car to car. The tendency to come unstuck and the wobbling mean I have to focus on attaching it, positioning it so that the phone can rest against something, and keeping the pad and window clean. Make one with a slightly shorter neck and slightly more powerful suction and I'll buy several and put five star reviews everywhere! :-)
Response from belkin.comBy CustomerService, August 7, 2024
Hi, PeterO,
Many thanks for the 4-star rating. We've taken note of your feedback. Feel free to get in touch with us should you need further assistance. You can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Many thanks for the 4-star rating. We've taken note of your feedback. Feel free to get in touch with us should you need further assistance. You can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Too much pressure on phone
on December 23, 2024
Posted by: Christufffer
from New zealand
This product applies so much pressure to the phone when it's holding it, that it has now lost touch to my screen. Where the product grabs the phone, it now doesn't work on my screen. Way too much pressure. Don't buy.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, December 26, 2024
Hi, Christufffer,
We totally understand your sentiments! If you want to talk with our support team regarding your experience, you can email us at BelkinCares@belkin.com with the link on this post.
Regards,
Jean
Belkin Support
We totally understand your sentiments! If you want to talk with our support team regarding your experience, you can email us at BelkinCares@belkin.com with the link on this post.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com