Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Combi All-in-One Multicooker, Oven, & Air Fryer, Complete Meals in 15 Mins, 14-in-1, Combi Cooker + Air Fry - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(140 Reviews)
Open Ratings Snapshot
Rating breakdown 140 reviews
5 Stars
109
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
12
88%of customers recommend this product. 
(
59 out of 67
)
Best Buy Privacy Policy
Customer Reviews for Ninja - Refurbished Excellent - Combi All-in-One Multicooker, Oven, & Air Fryer, Complete Meals in 15 Mins, 14-in-1, Combi Cooker + Air Fry - Stainless Steel
Customer Rating
5 out of 5
5
on March 24, 2025
Posted by: Yely2025
from Tampa, FL
Gender:Female
I received my multicooker a few weeks ago to replace the previous model. The new model is much more convenient. I use it every day! I can't imagine my life without this incredible device!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Love my combi All-in-one
on February 20, 2025
Posted by: WGgma
from Topeka, KS
Gender:Female
We use our combi all-in-one air fryer almost every day. It takes some trial and error Ana some hubby training, but we do have some really good food come out of the oven. It’s a great purchase
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Okay
on February 13, 2025
Posted by: jebj
I really wanted to like this product, but there’s just not enough room between the top shelf and the heating element. You can’t cook bone-in chicken breasts or thighs without them touching the heating element.
Response from sharkninja.comBy SharkNinja, February 19, 2025
Hello,

Thank you for taking the time to leave a review.

We're saddened to learn that you aren't happy with the dimensions of your Combi. We'll definitely share your feedback with the relevant teams to be considered for our future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.

Kind regards,

Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great features, more than expected.
on January 21, 2025
Posted by: Lorenso
from Bullhead City, Arizona
Gender:Male
It does have a little learning curve, works as promise.
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Don’t waste your money
on December 5, 2024
Posted by: JLT2
I hate this. Had it for about a year. It burns food and the toasting tray is impossible to slide in and out. It air fries fine but I’ve tried whole meals and nothing is evenly cooked. The toast setting works ok the first time but burns everything if you try to use it again while it’s still warmed up. Takes up a lot of counter space for not doing all the functions well it claims to do. Next time I will just buy a plain old toaster oven like this replaced.
Response from sharkninja.comBy SharkNinja, December 19, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with how your Combi performs. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Game Changer!
on November 26, 2024
Posted by: Gamechanger
This is a game changer! The first time I used it I cooked 5 filet mignon and 7 servings of mini potatoes at the same time. Less than 15 minutes later dinner was on the table. No fuss, no muss. It broiled the filets to perfection. So tend, not dry, PERFECTLY. Everything as ready when the bell rang. I didnt even have enough time to finish the salad and salad dressing. I love it so far.
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Doesn't work after using it twice
on November 17, 2024
Posted by: Carebear
Had this a week and it's already not working. I've used it may be two times and on the second use the lights on the panel started to flash and malfunction then the light wouldn't go off so I had to unplug it. Once i plugged it back in the fan stopped working and now all it does is make a bad smell and the inside steams up. Out of fear it may cause a fire I am returning it. I'm angry I have to box it back up and return it after just a week. I buy nothing but ninja and love them all but this one makes me not want to purchase another anymore again.
Response from sharkninja.comBy SharkNinja, December 11, 2024
Hello,
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be with your Combi, and that you’ve returned it as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Doesn’t Last
on November 14, 2024
Posted by: AMAP
This worked ok until it suddenly died in about 15 months. Since the warranty is only 1 year, I could not get a replacement. I can’t believe a unit that costs this much stops working in a little over a year. Definitely would not recommend buying this.
Response from sharkninja.comBy SharkNinja, November 28, 2024
Hello Amap,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Combi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
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