Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Average customer rating
3.9 out of 5
3.9
(394 Reviews)
Open Ratings Snapshot
Rating breakdown 394 reviews
5 Stars
172
4 Stars
114
3 Stars
42
2 Stars
26
1 Star
40
54%of customers recommend this product. 
(
76 out of 142
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Customer Rating
3 out of 5
3
Great size
on November 24, 2021
Posted by: Hawaii Grandma
from Honolulu, Hi
Expertise:Intermediate
Battery life sucks! Have recharge more than one times a day. Have re-charger with me all the time.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung I ever had
on November 24, 2021
Posted by: Will1234
from CT
3 words! BEST PHONE EVER,
I just got the z flip 3 and it awesome although Samsung if you could pls bring back the headphone jack back! Other then that I would totally recommend this phone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOME!!!!
on November 24, 2021
Posted by: Janiceless
from Louisiana (Bottom of the Boot)
Expertise:Intermediate
I LOVE THIS PHONE!!! I was SOOOOO tired of carrying a TABLET for a phone!!!! I have one of the FIRST flip phones, NO I DID'NT THROW IT AWAY, LOL. I sure missed it when it became out dated. I ALWAYS said if they EVER come out with another one I WAS GOING to GET it. THANKS SAMSUNG FOR FORFILLING THIS FOR ME!!!! ;-}
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery is garbage!
on November 24, 2021
Posted by: Bella
from York,pa
Very disappointed with this phone, the style and design is very cute, but the battery do not last you half a day i use my phone to listen to music while I'm at work. I star playing the music by 6 am and by noon the battery is at 30% I send it back for repair and Samsung told me that there's nothing wrong with the battery. I took the sim car and started to use my galaxy note, battery lasts until the next day. In conclusion if you don't mind have carrien a charger everywhere you go get it, for me personally it doesn't work. Right now is just sitting in my dresser collecting dust.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible Phone
on November 23, 2021
Posted by: EClayton
Expertise:Intermediate
I have had this phone for about 2 months now and it has to be the worst phone I have ever owned. Please don't waste your money on this thing. The camera quality is terrible, the battery life is awful, I find myself having to charge it multiple times throughout the day. The flipping action is impossible to do with one hand so it's a pain in the butt to open it every time you need it. The facial recognition only works about 25 percent of time. I will definitely be switching to iPhone as soon as I can.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on November 22, 2021
Posted by: Gizmo
Expertise:Beginner
I've had this phone for 3 months now and it still works as if it just came out of the box. No staggering, even on power saving mode constantly. Battery is OK it can easily last an entire day and it's charges pretty dang quick anyways so it's fine. I do think it could be little bit cheaper being that it's a relatively normal phone other than the folding aspect of it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
worst phone ever!!!!
on November 20, 2021
Posted by: Ktravis09
from okc, ok
Expertise:Intermediate
I bought the flip in January of 2021. After using it for 6 months the screen started popping up in the fold and turning black. I mailed it in to get a new screen ( no where in Oklahoma takes walk ins to fix it) took a couple weeks to get it back. I've had it since then and it has already done the same thing again.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than expected!
on November 20, 2021
Posted by: Cesar1999
from Miami, Florida
Expertise:Beginner
I bought this phone because my old phone broke and I really wanted to try it. I had no idea that this phone was going to exceed my expectations! The phone has a great camera, lots of internal storage and when folded is super compact which is convenient. I would totally recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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