Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Average customer rating
3.9
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
172
4 Stars
114
3 Stars
42
2 Stars
26
1 Star
40
54%of customers recommend this product.
(
76 out of
142)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Customer Rating
3
Cool phone but...
on December 25, 2021
Posted by: Not Happy
from S.C.
Bought this a couple of months ago. Liked it a lot at first. Fits easily in pocket. However, recently the battery life is really becoming a bummer. Does not make it through the average day at average use. About done with it.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible performance
on December 24, 2021
Posted by: GrandmaSue04
from Elko, nv
This is the worst phone I have ever owned. The battery life is 3 hours on a good day, so be prepared to keep it plugged in. Also, it will not mirror or even operate while plugged in to my Samsung TV. I "uprgraded" from a galaxy s10+, which is a joke, because this is no upgrade.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Super cute but not for the long haul
on December 24, 2021
Posted by: Neny
from Fresno, CA
Expertise:Intermediate
I'm so bummed that this phone did not turn out to be everything I hoped for. Don't get me wrong, I love how compact and different it is, plus the lavender color, adorable! The most unfortunate thing is the battery life. I'll charge it all the way to 100% right before going to bed, but 8 hours later, it's at 79%! I did not have that issue with my Galaxy S 20+. Definitely an issue that needs to be improved.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dont buy....
on December 23, 2021
Posted by: Leonardo
from Florida
Expertise:Intermediate
Don't buy it, I bought it and I'm regretting it... I love the cell phone it is beautiful and modern but now with 3 months of use without ever having dropped it on the floor, and being very careful with it, now it just appeared a black mark where it doubles, and half of the touch screen doesn't work! this black spot in the middle of the cell phone is increasing and I will have to send it to samsung and go almost 10 days without the phone! they invented a modern cell phone with a system that doesn't last a year of use, nor does it last 4 months of use! that's a shame... and certainly after I get back from the warranty, they'll charge me to change the screen... that's a shame!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Worst Phone
on December 15, 2021
Posted by: Heath
from Washington, DC
My screen broke after less than a month. It dropped 2 feet and the screen broke. Now the bottom of the screen works and the top doesn't. I called Samsung and the rep gave me the run around about how I dropped the phone and I kept replying that the phone should be more durable for the cost. I've had several phone and pretty much dropped them all, some even had the screen hit the pavement and I've never had a broken screen. Maybe I've been lucky, but I doubt I've even had a scratch. I did some further research on the phone and found out that the screen is thinner than a non-flip phone. 100% recommend staying away from flip phones until the screens are much more durable.
No, I would not recommend this to a friend.
Performance
4
Design
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 14, 2021
Posted by: Luis
Expertise:Beginner
I bought this 3 week ago and it is so good and everything but the battery sucks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Feels good
on December 13, 2021
Posted by: JakeDG2021
from Los Angeles
Expertise:Expert
Hard to explain but closing down the phone when you don't need it anymore feels good.
Wish samsung finds a solution for the battery.
Wish samsung finds a solution for the battery.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing my sister bought one two months ago and I
on December 8, 2021
Posted by: Nessasletshealtogether
from Wasilla Alaska 99623
Expertise:Beginner
My sister actually purchased a few months ago and I have used it and looked at it and I really want one so hopefully they get one for Christmas I'm going to put it on my wish list
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US