Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Average customer rating
3.9 out of 5
3.9
(394 Reviews)
Open Ratings Snapshot
Rating breakdown 394 reviews
5 Stars
172
4 Stars
114
3 Stars
42
2 Stars
26
1 Star
40
54%of customers recommend this product. 
(
76 out of 142
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Love It!
on February 11, 2022
Posted by: FippinZ
from Jackson MS
I am still trying to learn how to use all the features but I love my Z Flip3 5G. I just wish it came with an owner's manual.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unbelievable
on February 10, 2022
Posted by: King Julian
from Glenwood Springs, Co
Expertise:Expert
I bought this two weeks ago, every day I find new creative ways to use the fold to my advantage!! I heard all the speculation before getting the phone. I took the leap anyway, which has overcome most of my everyday worst instantly. Camera quality never seems to fail with Samsung. Only wish iPhone could handle the quality of photos sent from "aNdrOid"/Samsung! but everywhere I go, this phone catches eyes from every which way!! (Only downfall if you're shy, I suppose) pps grab the clear case when your order, my only regret was waiting until after the fact of getting the phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Be careful if buying this phone
on February 10, 2022
Posted by: Gustavo
from Davenport FL
Expertise:Intermediate
I don't recommend this phone at all battery life is horrible you are going to live charging it and after 4 months of use my phone had an ugly line in the center of the phone where you fold it and the screens stop working piece by piece. Worst part is that Samsung doesn't assume the responsibility with what is happening with this phone.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad phone don't buy
on February 10, 2022
Posted by: Ian ogle
from Portland OR
Expertise:Intermediate
I have had this phone for 2-3 months and it it was not at all worth it. The screen gets indented and warped if you press with any force at all. And the cover screen selfie camera has fully stopped working.this phone also has horrible battery life and dosent even last me 6 hours. If you know what's good for you DO NOT BUY.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible trade value
on February 9, 2022
Posted by: Klingler88
from Knoxville tn
Expertise:Expert
Traded my s21+ for his last winter and I have to say Im extremely disappointed in giving up my old phone now that I'm looking to get one of the new s22 variants just a warning my older phones trade value is hundreds more than this newer more expensive phone what bs.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE It!!
on February 7, 2022
Posted by: Barbara
from Waveland Mississippi
I'd been looking at the Flip since it first came out and I knew that I wanted one. At first the price was out of my budget. I patiently waited for the price to drop, and it did. I got it and it's all I thought it would be. Awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Cracks after a month!
on February 6, 2022
Posted by: Maffeld3
Hey I never (I mean NEVER) write a review. I got my phone for Christmas 2021 and it is now February 2022. My screen already has small cracks along the screen fold! Do not buy.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Screen cracking in crease
on February 6, 2022
Posted by: Etownalum
Expertise:Intermediate
4 months after purchase the screen is starting to Crack where it folds
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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