Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Average customer rating
3.9
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
172
4 Stars
114
3 Stars
42
2 Stars
26
1 Star
40
54%of customers recommend this product.
(
76 out of
142)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5
Coolest phone ever!
on October 7, 2022
Posted by: JesiJaymes
from Pittsburgh, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my new Galaxy Z flip3 5G!!! The features are easy to understand and easy to get used to. Samsung us great about answering any question I have about the phone and explaining the new updates. Over all its just a really cool phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I want my Galaxy S series back!!
on October 7, 2022
Posted by: Mandee
from North Pekin, Illinois
Expertise:Expert
I have had this phone for about a year and my dislike for it grows everyday. The indention in the middle of the screen is not only annoying, the touch screen doesn't work there. I will type a text and when I hit send it changes everything to gibberish then sends. The touch screen will randomly stop working. It takes forever to type anything because I hit a letter and it puts a different one (not one that is close on the keyboard). There is more but I'm over fighting this phone to type this. Next time I will wait for my Galaxy S series to be back in stock!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 10, 2022
Hi Mandee,
Thank you for taking the time to review the Samsung Galaxy Z Flip3 5G. We appreciate all critiques as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support, attached below, for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip3 5G. We appreciate all critiques as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support, attached below, for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone I Have Ever Had
on October 6, 2022
Posted by: Flip4Life
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone is very pretty and the folding feature is awesome especially when you take group photos! One complaint I have is its short battery life.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent, had it for a full year now
on October 6, 2022
Posted by: Joey Beans
from CT
Expertise:Expert
[This review was collected as part of a promotion.] Bought this about a year ago and loved the phone. Super reliable, I dropped it many times with no damage. You'll have to replace the screen protector at some point, but its a cheap piece of plastic.
Loved that it never fell out of small pockets when folded and took it rock climbing all the time, so its capable of surviving chalky dust at least.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on October 5, 2022
Posted by: Jenny
from Florida
Expertise:Beginner
[This review was collected as part of a promotion.] I brought this phone 1 year ago and I love it, just the screen protection have make up under the screen protector
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really small in size
on September 29, 2022
Posted by: Alebondy
from Sacramento CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone when it first came out and almost a year later it's holding on like the day I bought it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I don't recommend any folding screen phones.
on September 13, 2022
Posted by: Juliano
from Florida
Expertise:Expert
At 6 to 7 months it started to scratch in the fold. I sent it to Samsung and they replaced the LCD, but when I got the phone back, another LCD problem. So sending it back to Samsung. I don't recommend any folding screen phones.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, September 14, 2022
Hi Juliano,
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a link to Samsung Care+. They offer Device Protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to Same-day Cracked Screen Repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a link to Samsung Care+. They offer Device Protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to Same-day Cracked Screen Repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic Flip Phone
on September 12, 2022
Posted by: Supreme
from New York
Expertise:Intermediate
I bought this phone for the Mrs. and she is very satisfied with this device. The Flip3 is a great upgrade to the original Flip and it seems to be holding up very nicely. It has the modern bigger screen and the compact design to not take up much space, which is great for pockets and pocketbooks.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US