Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Average customer rating
3.9
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
172
4 Stars
114
3 Stars
42
2 Stars
26
1 Star
40
54%of customers recommend this product.
(
76 out of
142)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Customer Rating
1
Horrible design
on December 12, 2022
Posted by: ImmenseSpy41
Expertise:Intermediate
This device typically breaks when it barely makes it out of its warranty. They phone is guaranteed to crease and stop working.
Response from Samsung USBy Bethany, Social Commerce, December 15, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Flip3 5G. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip3 5G. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy Z Flip 5G
on December 11, 2022
Posted by: DAVEH
from ST. Johns, FL
Expertise:Expert
[This review was collected as part of a promotion.] For the past 20 years I have been the latest Samsung Galaxy Product. Tried the Galaxy 5G, however found that the Galaxy 5G is not up to the product quality my prior phones. Can't wait for the newest Galaxy product. The big positive with this phone is it fits nicely in my shirt pocket
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 13, 2022
Hi Dave,
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We are pleased you're enjoying its compact design! I've attached a link that should help with the connectivity of your device. Please feel reach out to Samsung Support, also below, if we can assist you any further. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We are pleased you're enjoying its compact design! I've attached a link that should help with the connectivity of your device. Please feel reach out to Samsung Support, also below, if we can assist you any further. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on December 11, 2022
Posted by: Fefe
from Ff
Expertise:Expert
[This review was collected as part of a promotion.] It's great new phone was a great addition to our Samsung family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Phone is garbage
on December 9, 2022
Posted by: BMF66
from Pennsylvania
Expertise:Intermediate
I purchased this phone last December, worst phone I've ever had from Samsung. I've had Galaxy phones from the inception of cell phones, never had issues with any of the. Within 6 months had to have th screen replace becuase it cracked at the fold (poor engineering). 6 months later, a pixel goes bad. Samsung should be recalling these and overing another phone as replacement.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE the Flip3❣️
on December 9, 2022
Posted by: Elisa
from Oklahoma
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely LOVE my Samsung Galaxy Flip 3 5g❣️
Fits perfectly in my small hands. Not one issue with the crease and this phone is SUPER durable. I'm a clumsy one and have dropped mine several times and no cracks at all❣️
I definitely recommend this awesome phone if you're looking for something cute, fits in your back pocket, and takes great pictures, this is the phone for you. Oh, it also doubles as a "camcorder" as well. Excellent quality of videos.
⭐️⭐️⭐️⭐️⭐️
Fits perfectly in my small hands. Not one issue with the crease and this phone is SUPER durable. I'm a clumsy one and have dropped mine several times and no cracks at all❣️
I definitely recommend this awesome phone if you're looking for something cute, fits in your back pocket, and takes great pictures, this is the phone for you. Oh, it also doubles as a "camcorder" as well. Excellent quality of videos.
⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the way you can fold it and watch a video
on December 9, 2022
Posted by: brockbrock
I have had this for a month and I love it it is the best phone I have ever had and I have a habitat of dropping my phone well I dropped this one and it did not even scratch it Best phone evet
Written by a customer while visiting Samsung US
Customer Rating
5
Great idea
on December 8, 2022
Posted by: Mscoheley
from Daphne, AL
[This review was collected as part of a promotion.] I love how it's small enough to fit in my pocket but still a smartphone with tons of bells and whistles
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely design!
on December 7, 2022
Posted by: Drutt
from Greeley, colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] Went from iPhone 13 pro and I'm really enjoying this samsung.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US