Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,151 Reviews)
Rating breakdown 2,151 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Poor quality.
on January 8, 2026
Posted by: Jason
From day one had problems. The middle burner never stopped without a lighter, even after they sent someone to fix it. One of the knobs broke off after one year. The stove finally gave up after two years, even after I spent 500 dollars on the parts they said to replace. The extended warranty company won't fix my other appliance and wants me to spend $400 to have a technician come to my house, then might refund the cost. I used to buy only Samsung, but they have gone downhill. Look for another brand, and maybe when they focus on quality, I might go back.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, January 12, 2026
Hi Jason,
We understand your disappointment with not having the best experience with your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151813786) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand your disappointment with not having the best experience with your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151813786) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on January 12, 2026
Posted by: lolumbr
from indiana
[This review was collected as part of a promotion.] So far so good.. Have only had installed a few days and have not had time to cook a lot. I am disappointed that there is not a better how to use the range instructions.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Basic Stove
on January 27, 2026
Posted by: Mooks20
[This review was collected as part of a promotion.] Love our new stove! So far all the features work well. I appreciate the simplicity and quality. The size is perfect in my small kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice range
on February 23, 2026
Posted by: WSJ58
from Arizona
[This review was collected as part of a promotion.] actually a very nice oven range great features the only thing missing is a warmer drawer at the bottom .
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Touch pad sensitivity.
on March 15, 2026
Posted by: Stephanie
I like many of the features of the stovetop and oven but I find the control display confusing and many of the touch features are not very responsive. Sometimes it takes 4-5 tries for the start touch to actually engage. This is very frustrating.
Written by a customer while visiting Samsung US
Customer Rating
2
Baking Problems
on March 18, 2026
Posted by: Unhappy
from Pennsylvania
Range has some good features, the stove top and air fry work well. The oven is awful for baking. It was over-temperature from the time we bought the range last April 2025. Had tech out in November 2025, who replaced the circuit board. Worked OK until recently (March 2026), when a couple items were overcooked at the recipe times (and less than the recipe time and much less than I've experienced in any previous oven). Had a tech out again, who said that the oven is operating within specs. He did spend an hour testing the thing, but that doesn't explain it's recent performance. He said that the oven temp naturally fluctuates around the set point, within a specified range (looks to be +-18°F). But, it sure looks like it's not maintaining the set point. We've never had this experience with any previous range. Upshot is, I guess we'll have to constantly babysit this oven whenever baking. At least until we get tired of constantly checking on it when baking and replace it with a non-Samsung range. Not the quality and convenience expected for a new appliance at this price.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 26, 2026
Posted by: Dave
from Florida
Something as simple as having a clock on the display that is always lit. At best it stays on for 15 minutes after setting time. Burner controls that are accurate and consistent. The same thing for the oven. Accurate and consistent temperature. These are the things I find missing. Having to have a law degree to understand Terms and Conditions before one can submit a simple review. Telling.
Written by a customer while visiting Samsung US
Customer Rating
4
Great range but features aren’t impressive
on July 13, 2021
Posted by: Steph91
from Minneapolis, MN
[This review was collected as part of a promotion.] I absolutely love this range but I probably should have just went with a cheaper one without the air fry or smart/wifi features as these features aren’t very helpful. The smart capabilities only allows you to set the timer and what you want to preheat the oven to but it won’t start preheating until you physically go and push start on the oven. And then with the air fry feature, I’ve learned is no different than convection except the convection fan maybe spins a little faster? I’d go with a cheaper version of this range that is convection but not air fry and wifi capable to save a couple hundred dollars on features that don’t really make any difference.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US