Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,150 Reviews)
Rating breakdown 2,150 reviews
5 Stars
1,596
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Big Black Stainless Stove
on January 11, 2026
Posted by: Hubby1
from Martinsville, Indiana
[This review was collected as part of a promotion.] The stove is beautiful. It looks well made and the sides are textured. It does everything I want. The oven is large enough for big family dinners. It is a smart stove, so who knows all the possibilities. My wife has made all our favorite dishes in the new stove and loves it,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
poor quality nothing but issues
on January 20, 2026
Posted by: shawn m
from Fairfield CA
have had ours for awhile and has been nothing but problems. all the knobs break on a regular basis. middle burner is almost none functioning, finish scratches extremely easy, samsung badging has fallen off and no read SUNG. oven temps are off by 25 degrees. only thing that i can say wokred well is the self cleaning feature and timer. we have a fridge, dishwasher and micro all other appliance have givin isues except the microwave. will not be a returning customer at this point
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy SEA Care, January 20, 2026
We understand the importance of a working range in your household, shawn m. Let's take care of this.
Please refer to the resources below to rectify your concerns with your range. Please click the links and hyperlinks for tips.
Flame issues on the Samsung gas cooktop or range (Please select which flame issue you are experiencing on your gas stove, cooktop, or range):
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
Samsung oven temperature issues (Please select which temperature issue your oven is experiencing):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/
To help you clean the exterior of your range properly, please turn to pages 35, 37 to 39 of the range's manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151887750 so our team can pull up your information when you message us.
Have a great day.
-John
Please refer to the resources below to rectify your concerns with your range. Please click the links and hyperlinks for tips.
Flame issues on the Samsung gas cooktop or range (Please select which flame issue you are experiencing on your gas stove, cooktop, or range):
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
Samsung oven temperature issues (Please select which temperature issue your oven is experiencing):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/
To help you clean the exterior of your range properly, please turn to pages 35, 37 to 39 of the range's manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151887750 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Matt
on January 22, 2026
Posted by: Bestcook
[This review was collected as part of a promotion.] Great look my meals comes out very good the size is just perfect I like that the stove door has good weight all the features are easy to manage and it connected great with my WiFi
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bottom panel too thin
on January 26, 2026
Posted by: GeGe
from Chicago
[This review was collected as part of a promotion.] The sheet metal at the bottom of the oven is too thin causing it to bang as it heats up and cools down. Perhaps a little too much shaving for savings was done for this part. Very disappointing.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy SEA Care, January 27, 2026
Hello there,
Thank you for sharing your observations about your range. If you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Thank you for sharing your observations about your range. If you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 30, 2026
Posted by: BillnCC
from Cathedral City, CA
[This review was collected as part of a promotion.] love the different features of the Oven, capacity of the oven
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on February 5, 2026
Posted by: HmoobTojSiab
[This review was collected as part of a promotion.] Range is performing as expected. I only wish that it came with drip pans as my old one.
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy this stove - it won't last very long
on February 7, 2026
Posted by: LAAAAA
from pa
Worst gas stove ever. Control panel error prevents you from using stove.
Burners continually need adjusted and always have orange flames.
Blue light on control panel reflects making it look like the burners are lite when they are not
Don't buy this stove
Burners continually need adjusted and always have orange flames.
Blue light on control panel reflects making it look like the burners are lite when they are not
Don't buy this stove
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, February 9, 2026
Hello there,
We understand the importance of a reliable range. We are here to help.
Here is a guide to help you with your control panel issue.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
We recommend checking this link to help you understand why the flame on your range is orange. Please browse the details under, "All flames are yellow or orange."
Flame issues on Samsung gas cooktop or range
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#flame-is-an-unusual-color
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152049670) to help our team pull up your information.
Have a great day.
^Camille
We understand the importance of a reliable range. We are here to help.
Here is a guide to help you with your control panel issue.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
We recommend checking this link to help you understand why the flame on your range is orange. Please browse the details under, "All flames are yellow or orange."
Flame issues on Samsung gas cooktop or range
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#flame-is-an-unusual-color
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152049670) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
3
Sometimes second is better than first
on February 26, 2026
Posted by: Beav
[This review was collected as part of a promotion.] We bought this model to replace an older Samsung that was similar but had a warming drawer. The first model we received we had to immediately send back because it made a buzzing sound behind the controls. This happened shortly after using it and then early the next day. The replacement unit has not had any issues.
I tried to adjust the settings of the range from the mobile app but it is pretty limited. The one item I wanted to see on the app is the ability to change the volume of the notifications on the range. That is not possible.
Response from Samsung USBy Samsung Care, February 27, 2026
Hello Beav,
We understand how disappointing it was to receive a unit that made an unexpected buzzing sound right away, and how frustrating it can be when the mobile app doesn’t offer the control you want — like adjusting the notification volume. We’re glad to hear the replacement unit hasn’t had the same issue.
For information on normal cooktop/range sounds and what noises are expected versus unusual, please review the guide below:
Samsung cooktop and range: common sounds and operational noises
https://www.samsung.com/us/support/troubleshoot/TSG10007324/
If you have specific questions about app settings, notification controls, or anything else within your range, please contact us directly so we can assist you further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152180349), so our team can pull up your information.
Thank you!
^Joshua
We understand how disappointing it was to receive a unit that made an unexpected buzzing sound right away, and how frustrating it can be when the mobile app doesn’t offer the control you want — like adjusting the notification volume. We’re glad to hear the replacement unit hasn’t had the same issue.
For information on normal cooktop/range sounds and what noises are expected versus unusual, please review the guide below:
Samsung cooktop and range: common sounds and operational noises
https://www.samsung.com/us/support/troubleshoot/TSG10007324/
If you have specific questions about app settings, notification controls, or anything else within your range, please contact us directly so we can assist you further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152180349), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US