Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,150 Reviews)
Rating breakdown 2,150 reviews
5 Stars
1,596
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great features
on August 6, 2025
Posted by: Samkei
from Boston
[This review was collected as part of a promotion.] I was very much surprised at all the functions this range has. I wasn't aware until a few days in. I love the fact that I can make my dehydrated fruits, bread proofing and air frying, I bake my own bread every 2 weeks. The bread proofing is very important to me in the winter. What's so important to me is thst I can start my range when am away, coming home to an already warm oven. I can't state enough of how much I enjoy my samsung range.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great appearance
on August 11, 2025
Posted by: Buddy
[This review was collected as part of a promotion.] We are very happy with our purchase of our 6.0 cu.ft. Smart Freestanding Gas range. It looks great in our kitchen. The only objection we have with it is that the Control Display Panel at the top of the range is very hard to see as it does not have illumination, other then the clock display. I would suggest that Samsung take a look at this problem to see if it can be corrected.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on August 16, 2025
Posted by: CMoore
[This review was collected as part of a promotion.] Love it and all the functions. The notifications using smart things is amazing.
Written by a customer while visiting Samsung US
Customer Rating
2
Smart Things App does not work
on August 18, 2025
Posted by: Keaton
from Arlington, WA
Oven works, but the feet do not have protection like our old one did & scratched the heck out of our floor. Supposedly a "smart" oven, but the Smart Things app does not work & and no one in "support" can help, transferred all over & then sitting in limbo over an hour with not response. Wish we had bought a Bosch, or any other brand. Do not buy if you want a smart oven.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
5
Response from Samsung USBy Samsung Care, August 19, 2025
Hi Keaton,
It’s clear that you value quality, functionality, and reliability—especially when it comes to smart home products. We're here to support you with helpful information.
On many Samsung ranges—and similar models from other brands—the feet or leveling legs are typically made of hard plastic or metal without protective padding. These components are primarily designed for stability and height adjustment, not floor protection. If the range is pushed or slid into place without a protective layer (such as felt pads or a floor mat), the unprotected feet can scratch the flooring, particularly wood, vinyl, or other softer surfaces.
This can happen for several reasons:
1. Installation Practices: If the range is pushed instead of carefully lifted or guided with sliders, the feet may damage the floor.
2. Weight of the Appliance: Due to the range’s weight, even minor movements can cause pressure that leaves marks.
3. Type of Flooring: Some floor types are more vulnerable to scratching from hard appliance legs.
Regarding the SmartThings app, some functions may not work smoothly if the Wi-Fi signal is weak or the range is installed in an area with poor coverage. If the range cannot detect your home’s Wi-Fi, it won’t be able to connect to any device using the SmartThings app.
To help with this, please refer to the link below. It includes step-by-step guidance and additional resources, including the option to set up an appointment if needed:
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150422190 to help our team pull up your information.
Leo
It’s clear that you value quality, functionality, and reliability—especially when it comes to smart home products. We're here to support you with helpful information.
On many Samsung ranges—and similar models from other brands—the feet or leveling legs are typically made of hard plastic or metal without protective padding. These components are primarily designed for stability and height adjustment, not floor protection. If the range is pushed or slid into place without a protective layer (such as felt pads or a floor mat), the unprotected feet can scratch the flooring, particularly wood, vinyl, or other softer surfaces.
This can happen for several reasons:
1. Installation Practices: If the range is pushed instead of carefully lifted or guided with sliders, the feet may damage the floor.
2. Weight of the Appliance: Due to the range’s weight, even minor movements can cause pressure that leaves marks.
3. Type of Flooring: Some floor types are more vulnerable to scratching from hard appliance legs.
Regarding the SmartThings app, some functions may not work smoothly if the Wi-Fi signal is weak or the range is installed in an area with poor coverage. If the range cannot detect your home’s Wi-Fi, it won’t be able to connect to any device using the SmartThings app.
To help with this, please refer to the link below. It includes step-by-step guidance and additional resources, including the option to set up an appointment if needed:
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150422190 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
4
Gas range
on August 19, 2025
Posted by: Woody
from MI
[This review was collected as part of a promotion.] The range works well, it would be nice if the control panel lite up
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Oven!
on August 22, 2025
Posted by: Libra1016
from Cape Coral, FL
[This review was collected as part of a promotion.] Absolutely love this oven! Has all the bells and whistles! Bonus is the air fryer amazing! Fits perfectly and looks great. Easy to keep clean!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Read manual
on September 2, 2025
Posted by: Snowwhite
from Streator Il
[This review was collected as part of a promotion.] It smoked really bad the first time I used oven setting off smoke alarm! Since it’s been working fine. I don’t feel the stove burners can be turned down low enough. Timer is very sensitive. Otherwise it’s very pretty
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Feature
on September 3, 2025
Posted by: Alxrys
[This review was collected as part of a promotion.] Great product love the features and everything of this samsung product
Written by a customer while visiting Samsung US