Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,151 Reviews)
Rating breakdown 2,151 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Instruction manuals should be included
on February 25, 2024
Posted by: Cookiechef
[This review was collected as part of a promotion.] Since you don’t actually send an instruction manual, it’s been a little more difficult to learn how to use the timer as well as the Wi-Fi modes
Written by a customer while visiting Samsung US
Customer Rating
4
Include instruction manuals
on February 25, 2024
Posted by: Cookiechef
from Madison al
[This review was collected as part of a promotion.] Not everyone has access to Internet instruction manual should be included. Still trying to learn how to use timer and Wi-Fi.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It’s very nice
on March 1, 2024
Posted by: MK1957
from Texas
[This review was collected as part of a promotion.] The product is very good but when you turn the burners to low to simmer you get a popping noise from the burner head that is very annoying.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features.
on March 1, 2024
Posted by: Edward
from Kittanning, pa
[This review was collected as part of a promotion.] Bought a month ago very satisfied with purchase. New oven exceeds my expectations. Air fryer works great. Heat up time for oven is next to being instantaneous.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, griddle has challenges
on March 24, 2024
Posted by: Marvo
We absolutely like all aspects of the new range. Oven is much larger than our previous range. Bake, roast, convection are great options.
We only have one complaint! The stove top griddle is uneven on surface and it moves around when using it. Using a hot pad, you must hold on to it when turning or removing food 😞
We only have one complaint! The stove top griddle is uneven on surface and it moves around when using it. Using a hot pad, you must hold on to it when turning or removing food 😞
Response from Samsung USBy SEA Care, March 27, 2024
Hello Marvo,
We appreciate you sharing your range experience with us. We would like to know more details about the griddle being uneven on the stove top surface and moving around when using it so we can provide accurate resolution.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1146989692 to help our team pull up your information when you message us.
Have a great day.
^Aloe
We appreciate you sharing your range experience with us. We would like to know more details about the griddle being uneven on the stove top surface and moving around when using it so we can provide accurate resolution.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1146989692 to help our team pull up your information when you message us.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
My new love
on March 26, 2024
Posted by: MelCooksSometimes
from Riverside, RI
We’ve had our new range for two weeks now and I’m in love. We upgraded after a range that was here when we purchased our home 10 years ago finally cooked its last meal. I didn’t realize what we were missing. This range looks good, cooks perfectly, and has features we didn’t realize existed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything on it
on March 27, 2024
Posted by: Bethie
[This review was collected as part of a promotion.] Bought this two months ago and very happy with my choice
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on March 27, 2024
Posted by: Queencook
from Rocklin, California
[This review was collected as part of a promotion.] Great value for variety of features. Easy to clean. The preheat musical alarm helpful. The clock and temperature display smart and bright, the control knobs are precise when changing settings, love the control panel clean/crisp look, appreciate different settings ie air fry, dehydrate, etc. griddle, grates easily removed for cleaning
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US