Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,151 Reviews)
Rating breakdown 2,151 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
I’m happy and cooking
on January 17, 2023
Posted by: Maria W
from Littleton CO
[This review was collected as part of a promotion.] This stove and oven have met my expectations. I like that it is easy to set the clock through the app and that I can remotely start/stop the oven.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful range
on January 17, 2023
Posted by: Pickle882
from Mn
[This review was collected as part of a promotion.] Everything works great! Great range! Love the air fry option.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range
on January 17, 2023
Posted by: Hotstove
[This review was collected as part of a promotion.] Bought this about 2 months ago. very stylish and matches the rest of my Samsung appliances. has convection cooking and air frying also!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung convection oven
on January 17, 2023
Posted by: Thobbs
from Georgia
[This review was collected as part of a promotion.] We just bought our new oven a couple months ago and we love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great oven
on January 18, 2023
Posted by: Vonnewut
[This review was collected as part of a promotion.] Very nice oven and stove top. Love the dehydration feature!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features and great appearance
on January 18, 2023
Posted by: Shasha
from San Pablo, Ca
[This review was collected as part of a promotion.] I decided to upgrade to a Bespoke refrigerator and saw this range, which had the Griddle, air fryer, convection oven, as well as a regular oven. I purchased the range in 10/2022, so far I haven’t had a problem with the range or the range top, hopefully that stays that way. I am very careful with my stove as I had seen some of the photos for others damaged stove tops. I love the features, functionality, and appearance of the range.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's fantastic!
on January 18, 2023
Posted by: Likesnewsocks
from Vancouver wa
[This review was collected as part of a promotion.] We bought this because it looks great and matches the rest of our black samsung appliances. We were really surprised how well baked goods turn out. I huge improvement over our last oven. Wasn't expecting such a difference. The stove top works great too. It is a little bit difficult to keep the top looking clean but there are products that help keep it looking great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Range with Airfryer
on January 18, 2023
Posted by: KevinP
from Abi, TX
[This review was collected as part of a promotion.] The range works, however, it has it quirks. The warming center is glitchy and is often turned on when anything steam gets near the control panel. Setting oven temp is glitchy as the control panel will freeze, making you cancel the temp input to start over.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Chrystel Mae, Samsung Care, January 24, 2023
We aim to serve our customers with good quality products, KevinP. Let's have your range operational at its optimal performance.
The display on your oven is intended to light up only the functions you need at any particular moment. If there is an error on display, such as incomplete digits, cycling the power may reset the panel and get it working again. Learn more from these details.
Samsung range panel is blank, blinking, or partially or incorrectly displayed:
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
I have shared the model's user manual to activate the "Oven lock" feature to avoid being activated accidentally. Turn to page 28 for your reference:
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145375616, to help our team pull up your information.
Have a great day!
^Chrystel
The display on your oven is intended to light up only the functions you need at any particular moment. If there is an error on display, such as incomplete digits, cycling the power may reset the panel and get it working again. Learn more from these details.
Samsung range panel is blank, blinking, or partially or incorrectly displayed:
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
I have shared the model's user manual to activate the "Oven lock" feature to avoid being activated accidentally. Turn to page 28 for your reference:
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145375616, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US