Customer reviews from Nespresso USA
De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Average customer rating
4.8
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
419
4 Stars
68
3 Stars
12
2 Stars
5
1 Star
2
94%of customers recommend this product.
(
16 out of
17)
Customer Reviews for De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Customer Rating
4
on April 22, 2020
Posted by: ashleye37e7
I've had this machine for about 3 weeks now, using it 1-3 times a day. Overall, I love it! I'll review the espresso machine and the Aeroccino separately. The Citiiz is a sturdy, well-built contraption. It's sleek and looks great on my counter, and the black mixed with the chrome accents looks sharp. It is mostly plastic but still looks high quality. One thing I wish is that the cord wasn't so long and thick, it's a small machine and so not easy to hide the cord. The espresso it makes is great! Consistent, lots of crema. I've used 5 different capsules in it from 3 brands so far. All have operated without any issues in the Citiiz. I enjoy the ability to customize exactly how big/small I like my espresso shots (I have mine a little bigger than the standard setting, but not quite a luongo). It's a quick process to make a single or double shot, and the automatic drop of the used capsule into the receptacle is awesome. The water reservoir is good for the size of machine and lasts several days before I have to refill it. I find the luongo extraction tends to come out a bit bitter (to no fault of the Citiiz), so I opt for an Americano by making a single shot, opening the capsule lid and closing it, and running another espresso cycle to dispense hot water. More to drink with better flavor, and closer to drip coffee. The Citiiz is a bit loud, but it doesn't take long to finish pulling, and that's to be expected with an espresso machine. The only thing I don't like is the machine does drip a bit, into the capsule receptacle or into the spout sometimes. It has a generous drip tray though, so no mess. Onto the Aeroccino. I am in love with this thing! It is super quiet, and easy to use with great results. I like the option of the whisk or not, I mostly use it without and get the perfect amount of warm (not blistering hot, ideal drinking temp), lightly frothed milk with the perfect little 'plop' of thick foam at the top! The Aeroccino lid makes it easy for me to control whether or not I want the thick foam on it. With the whisk, you get way more of this thick foam for cappuccinos, etc. I can't wait to try this to foam milk for hot cocoa. Overall I am thrilled with this purchase. I did a lot of research prior to buying and it was exactly what I hoped for! Good job, Nespresso!
Written by a customer while visiting influenster.com
Customer Rating
5
on March 6, 2020
Posted by: Anonymous
Love my Nespresso Citiz & Milk espresso machine. It seems like it would be complicated to use, but this espresso machine is really user-intuitive. It also looks great on my kitchen counter! Mine came with over 48 capsules of a variety of Nespresso drinks/flavors to try out. Love that! This model comes with a milk frother, which is super simple to use and can steam milk, froth it, all in seconds. The machine is kind of loud, but not in a deal-breaker way. And cleanup couldn't be easier! Just remember to get your small espresso mugs!
Written by a customer while visiting influenster.com
Customer Rating
5
on March 3, 2020
Posted by: sherric7
Hands down the best espresso maker I’ve ever owned. Consistently makes great pours. I’ve had this machine for over a decade now. Would but it again and again. The only con is the milk frother has died on me twice.
Written by a customer while visiting influenster.com
Customer Rating
5
on January 3, 2020
Posted by: alexaries0327
This thing is amazing, you can make espresso and also cappuccino, very easy to use, and it looks fantastic, the only thing is you can only use Nespresso coffees and also the thing that makes milk foam you have to clean it right away, or else is gonna get mess and hard to clean!
Written by a customer while visiting influenster.com
Customer Rating
5
on December 25, 2019
Posted by: katharine
I love expresso, and this machine is the best thing in the world to me. It produces a great cup of expresso quickly and at a much better price than going to a local coffee shop. I can have my expesso without needing to leave the house!
Written by a customer while visiting influenster.com
Customer Rating
4
on December 21, 2019
Posted by: gabys17
I really enjoy this machine. The coffee is tasty and strong. The water compartment holds plenty. The milk frother is convenient and easy to use. The one complaint I have is how loud the machine is.
Written by a customer while visiting influenster.com
Customer Rating
5
on September 16, 2019
Posted by: awlorraine
I love my nespresso! Pulls a great shot and perfectly foams my milk every time. It’s easy to use and easy to clean. Upfront cost can seem daunting but it is more affordable than daily trips to a cafe.
Written by a customer while visiting influenster.com
Customer Rating
5
on July 23, 2019
Posted by: cherylc11
It is by far the BEST coffee. I will say the coffee is little costly for everyday. I would highly recommend it though. I even make ice cubes out of their coffee. They have from weak coffee to very strong coffee. Everyone should try it if they can..
Written by a customer while visiting influenster.com