Customer reviews from Nespresso USA
De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Average customer rating
4.8
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
419
4 Stars
68
3 Stars
12
2 Stars
5
1 Star
2
94%of customers recommend this product.
(
16 out of
17)
Customer Reviews for De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Customer Rating
5
very easy
on November 21, 2022
Posted by: charliem51
very easy to use i love this and it’s not hard to put together not to big nor to small perfect for a house warming gift
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee machine!
on November 2, 2022
Posted by: ivettem36
I have this machine for more than three years and it's still working perfect. Easy to use fast and the coffee is delicious.
Written by a customer while visiting influenster.com
Customer Rating
5
on September 19, 2022
Posted by: caroparr18
Love it. super easy to use and works very quickly. I love this and would totally recommend if you are looking for a coffee machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Best cup of coffee
on September 8, 2022
Posted by: catalinai9
In this house the coffee machine gets the best use out of all, we love our Nespresso ! Excelent coffee every time and their app is extremely user friendly
Written by a customer while visiting influenster.com
Customer Rating
5
Sweet Design. Delicious Coffee
on June 6, 2022
Posted by: Gaylie
from Seattle, WA
This is my second Citiz machine and it is perfect for me. It’s slim design takes up little space in a small kitchen while still functioning really well in making delicious coffee. I would order it again and have recommended it to friends. Really appreciate Nespresso’s recycling plan for their pods, making their system sustainable environmentally.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
CitiZ machine is great
on May 23, 2022
Posted by: DDB
from Manchester NH
Thus is my 2nd CitiZ machine. Best espresso ever! 1st machine worked non stop for 8 years! This one is also delivering excellent espresso!!! Love it so much!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Only lasted a bit over a year
on May 20, 2022
Posted by: Katdripaust
from Austin
The machine works great until it breaks. A couple of weeks after warranty ran out it started leaking water. After some troubleshooting which didn’t fix it I was informed that the machine can’t be repaired. Only option is to buy a new one. I get it that you make more money by having customers just buy new ones but where is the sustainability in that? So now I just throw the old on in the trash? I bought a new one but if this breaks I will look for a machine that offers repairs. Otherwise the Coffee that the machine makes taste great.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, May 21, 2022
Thank you for your review, Katinka. We're disappointed to hear this and hope you know that we're always here to help. While all machines are covered under at least a one year warranty, we offer a lifetime of comprehensive troubleshooting. If you'd like to recycle the old machine, please reach out. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Supremely Impressed & Incandescently Happy
on May 16, 2022
Posted by: KeystoLife
from New Jersey
This machine is perfect for my small kitchen. It takes up so little space and adds an elegance to my kitchen that I so enjoy. I cannot say enough on the ease of use! The detailed instructions that came with it will answer any question you could possibly have. I am in love with my Nespresso machine and can't imagine using anything else.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA