Customer reviews from Nespresso USA
De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Average customer rating
4.8
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
419
4 Stars
68
3 Stars
12
2 Stars
5
1 Star
2
94%of customers recommend this product.
(
16 out of
17)
Customer Reviews for De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Customer Rating
5
Live it
on February 2, 2023
Posted by: Me
from WA
[This review was collected as part of a promotion.] Exceptional machine. Just wish it made coffee hotter. Same issue with Lattissima.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, February 3, 2023
Thank you for your review. We recommend pre-heating your cup by running 1-2 empty shots of espresso water through the machine before use. Then, brew your capsule using the pre-heated cup. If you have any additional questions or encounter any additional heating issues with your Citiz&Milk machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Lovely little powerhouse!
on January 16, 2023
Posted by: Laura5
from Palm Desert, CA
[This review was collected as part of a promotion.] We previously had a large Nespresso machine & wanted a newer version so we purchased the CitiZ. It’s fantastic! It takes up very little counter space, is easy to operate & the milk froth et produces barista grade results. Very happy with our choice!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine
on January 4, 2023
Posted by: amandad4
I was given this machine as a gift and I love it. I wasn’t a coffee drinker until I had it from this machine. So easy to use, it’s smooth and frothy. Easy to clean. So many variety coffee pods you can try!
Written by a customer while visiting influenster.com
Customer Rating
5
Literally makes my day
on December 30, 2022
Posted by: Strawbs
from Clark, NJ
[This review was collected as part of a promotion.] I just upgraded my machine after 9 years. That first cup each morning, Literally makes my day. I talk about this product to anyone who will listen. RUN to purchase this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A whole lot of Lattes
on December 30, 2022
Posted by: ILOVEALATTE
from St. Louis, MO
[This review was collected as part of a promotion.] I bought my first machine in 2009, and have used it and used it and used it. Finally,
after this much time, it stopped working correctly. That's when I decided that we HAD to get a replacement. We loved our previous CitiZ&Milk, so got another one. We already love it! They have improved a few things, and we're very happy with our replacement! Thanks!
after this much time, it stopped working correctly. That's when I decided that we HAD to get a replacement. We loved our previous CitiZ&Milk, so got another one. We already love it! They have improved a few things, and we're very happy with our replacement! Thanks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee maker
on December 28, 2022
Posted by: symoney
It’s so good!!! In love with it. So easy. At first it was annoying to put together but so easy for a nice and hot quick coffee in the mornings or whatever.
Written by a customer while visiting influenster.com
Customer Rating
5
My Nespresso Machine Makes Me Smile in the Morning
on December 22, 2022
Posted by: askilene
from New York, NY
[This review was collected as part of a promotion.] I love my Nespresso machine since I purchased my first one eight years ago. It is the first thing I do when I wake up, make myself a perfect Cappuccino. No better way to start the day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Going strong after 5 years
on November 25, 2022
Posted by: Patty
from Olney, Md
I have had this for 5 years and use it multiple times a day. I know I should probably clean it but I never have. I never have had any issues. All my clients love it so much!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA