Customer reviews from Nespresso USA
De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Average customer rating
4.8 out of 5
4.8
(506 Reviews)
Open Ratings Snapshot
Rating breakdown 506 reviews
5 Stars
419
4 Stars
68
3 Stars
12
2 Stars
5
1 Star
2
94%of customers recommend this product. 
(
16 out of 17
)
Best Buy Privacy Policy
Customer Reviews for De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Customer Rating
5 out of 5
5
My new favorite machine!
on April 11, 2023
Posted by: mmd530
from Los Angeles, CA
[This review was collected as part of a promotion.] I am so glad I went with the CitiZ machine! It works like a charm and hasn't had any hiccups I've had to address thus far. I was a little worried about having the detached milk frother, but it's so easy and effective it doesn't bother me at all.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Very good quality coffee
on March 15, 2023
Posted by: q90
This machine is easy to use, fast and makes good coffee.
The milk frother machine can be used for cold or hot drinks depending on the setting you will use.
The design is compact and does not take a lot of space in the kitchen counter.
Easy and fast coffee for every good morning!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Convenient and tasty
on March 9, 2023
Posted by: sophiel181
I love my Nespresso, I’ve used it nearly every morning for the past three years and it’s still such a treat to use.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Best coffee ever
on March 9, 2023
Posted by: rileed
My dad and I both use this every single day, he just makes a shot and drinks it, and I make two shots and mix it with oat milk and creamer!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Efficient, delicious, and looks great
on February 23, 2023
Posted by: Brewing in Virginia
from Virginia
[This review was collected as part of a promotion.] This is our four Nespresso machine purchase and we are very pleased with it. It's fast, efficient, makes a great espresso and lungo, and looks smart on our countertop. It's worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Nice Machine !
on February 20, 2023
Posted by: chriszh5
Very pretty and compact in my small kitchen. Great to use for everyday and for good espresso and latte. Price tag is friendly. So far so good. Hope it can last long !
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Expensive pods
on February 18, 2023
Posted by: LinhV
I’ve had my nespresso for about 6 years now and it still works fine. I’m surprised I haven’t had to replace it yet. My only issue with nespresso is that the pods are pricey and compatible pods don’t drip as well.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Love everything about it
on February 4, 2023
Posted by: David
from St Petersburg, Florida
I bought this machine and I absolutely love it 🥰. My only issue is that I recently moved and the movers lost the drip tray and cracked the lid on the cup on the side. Are there replacements that you are able to purchase?
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, February 8, 2023
Thank you for your review, David. We certainly want your Nespresso experience to be special and exactly to your satisfaction. Nespresso machine spare parts are available for purchase exclusively through Nespresso toll-free number, 800-562-1465 where we are available 24 hours a day, 7 days a week. These orders are placed over the phone to ensure that you’re receiving the correct part, as there are a variety of Nespresso machine types and models. We look forward to speaking and assisting you soon. Thanks!
Written by a customer while visiting Nespresso USA
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