Customer reviews from jbl.com
JBL - Live 660NC Wireless Noise Cancelling Headphones - Blue
Average customer rating
3.8
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
71
4 Stars
24
3 Stars
12
2 Stars
21
1 Star
15
97%of customers recommend this product.
(
29 out of
30)
Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - Blue
Customer Rating
5
Overall headphones our outstanding!
on June 27, 2024
Posted by: JJ1950
Right out of the box the headphones hooked up to my iPhone 15. They also easily connected with my Sony TV allowing me to watch TV in complete silence. I primarily purchased the headphones to be able to use on airplanes; however, I have found plenty of times I could just use them to listen to music in high quality.
Written by a customer while visiting jbl.com
Customer Rating
5
Great features
on June 23, 2024
Posted by: Rifky56
from Jkt
Last week I bought this product and it is very useful for everyday life.
Written by a customer while visiting jbl.com
Customer Rating
5
Wonderful
on May 25, 2024
Posted by: Patrice T
from Woodbridge, VA
I brought these headphones for my son and he absolutely loves them. He uses them everywhere.
Written by a customer while visiting jbl.com
Customer Rating
3
constant pausing driving me insane
on May 2, 2024
Posted by: nick28480
the constant pausing is absolutly infuriating. Its smart for when I actually want my headphones off but I'll yawn and it pauses my video. All I want to do is take a nap while listening to a podcast but I can't do that when it's pausing every few seconds. Since I use these on my pc there's no app so every time I have to turn these on I have to turn off the noise cancelling every time and I'm at my wits end at this rate these are getting sold. The only good thing about them is their battery life
Response from jbl.comBy Customer Support, May 2, 2024
Thank you for reaching out. We're here to help. Let's try to factory reset your JBL Live 660NC and test if that will fix the issue. To reset: Turn the headphones on then Press and hold "Volume +" and "Volume -" for more than 5 seconds. The headphones will turn off, and reboot to factory default. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
2
Uncomfortable, not good for running or walking.
on April 6, 2024
Posted by: JoeJoe07
Sound quality is good but that’s the only positive. They’re very tight to the head and uncomfortable. Causes headache and ear wax compaction, also the noise canceling is not very good and causes a pressure on your our ears that makes a terrible sound every time you take a step. Can’t walk with them, forget about jogging or running. Gives you a weird sensation of hearing and feeling and your heartbeat in a very uncomfortable way. Also any wind will get picked up and amplified. Wish I could return this junk but unfortunately I customized them so I’m stuck with the stethoscope9000. Do not personalize! That’s how it hey get you and unload this overpriced garbage onto you!
Response from jbl.comBy Customer Support, Customer Support, April 7, 2024
We appreciate your feedback. We always look for ways to improve our products. We'll make sure that this will be forwarded to the right department. You can also adjust the headband of your JBL Live 660NC to your desired fit.
Written by a customer while visiting jbl.com
Customer Rating
2
Good headphones but the buttons don’t work
on March 29, 2024
Posted by: Nate556
from Wisconsin
They are good headphones but i ordered 2 of them because both times the buttons on the side didn’t work so whats the point of spending the extra money for buttons and noise cancellation if you can’t activate them unless you open your phone and go into the JBL app
Response from jbl.comBy Customer Support, Customer Support, April 1, 2024
We appreciate you taking the time to provide feedback on our JBL Live 660NC. To activate the Active Noise Cancellation (ANC) feature on your JBL Live 660NC headphones, simply press the ANC button once. This will enable the ANC. If the buttons are stuck and you can't hear a clicking sound, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome headphones
on February 24, 2024
Posted by: Lv28
Bought these as a gift and she absolutely loves them. They are great, sound amazing!!!
Written by a customer while visiting jbl.com
Customer Rating
4
on February 2, 2024
Posted by: CHIEFS FAN
I bought a pair of Live 660 NC headphones, I love everything about them except I was a little disappointed in the range of volume. I was hoping that it was a little higher, other than that I enjoy them!
Written by a customer while visiting jbl.com