Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - Blue
Customer Rating
1
Turn off after pairing and full charge
on April 7, 2025
Posted by: Kel71
from York, PA
I haven’t had these headphones very long and I don’t use them that often. After a full charge, I turn them on and they connect but automatically turn off 3 seconds later. Noise canceling feature is decent when the headphones actually work.
Response from jbl.comBy Customer Support, April 11, 2025
Thanks for your feedback. Your JBL Live 660NC might be locked. While the unit is not plugged into a power source, do power cycle by pressing and holding the power button for 30 seconds to see if the unit will unlock. If this step did not work, please do a factory reset by pressing and holding both volume buttons for more than 5 seconds while the unit is On. If the issue persists, please contact our customer support.
Thank you, JBL! Absolutely love these headphones — the sound is crisp, the bass is powerful, and the comfort is unmatched. Whether I’m working, traveling, or just relaxing, they’ve become my go-to. Great job, JBL!
I LOVE these headphones! They have amazing sound and features are top notch! I use these at school, home, and at the gym and they work perfectly. The noise cancelling is good but can be better, I don't use them in loud places anyways. The only thing I do not like is that the headphones get really nasty and I have to clean them a lot. If you have very dirty hands then these might not be for you. But I really do think others should get these!
Earcup size is not as advertised As the advertisement, the earcup internal size is 2.5 inches but real size is less than 2.2 inches. It is much smaller than I expect and not fit to my ear
Response from jbl.comBy Customer Support, December 17, 2024
We appreciate your feedback. Thank you for bringing this to our attention. There might be slight variations in manufacturing. We're looking into this to ensure our product descriptions are accurate. For further assistance, please contact us.
I bought this not too long ago and it didn't even last a week. Snapped from the part that extends, dont buy this EVER.
Response from jbl.comBy Customer Support, October 2, 2024
Thanks for your feedback. Our JBL Live 660NC comes with a one-year warranty that covers damages if the product breaks under normal use conditions. Please contact us for further assistance.