Customer reviews from jbl.com
JBL - Live 660NC Wireless Noise Cancelling Headphones - Blue
Average customer rating
3.8
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
71
4 Stars
24
3 Stars
12
2 Stars
21
1 Star
15
97%of customers recommend this product.
(
29 out of
30)
Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - Blue
Customer Rating
5
Awesome
on June 27, 2025
Posted by: RASHEED
from San Jose, CA
I have no complaints great sound great product will be making another purchase.
Written by a customer while visiting jbl.com
Customer Rating
5
Good headphones for all ages
on June 26, 2025
Posted by: Pat14
from Portland OR
We bought these JBL headphones for our 14 year old grand daughter. She picked them out online. When I asked her how she liked them - ‘They are working great! The sound canceling and sound quality are great! ‘
Written by a customer while visiting jbl.com
Customer Rating
5
10/10 Headphones, Best Bday Gift to myself
on June 25, 2025
Posted by: Hven
from Chattanooga, TN
First of all, the custom design came in exactly as I hoped, and I couldn't be more thrilled about that. I've been using these for about 2 weeks now, and I am perfectly happy with my decision to purchase them. I've only charged them one time, and it seems like one charge will last a week or two depending on how much I use them in a day. They're comfortable to wear for hours on end, and the sound quality is amazing. The app features to control sound/noise cancelling are really handy when I'm at work and need to keep an ear out for calls & alerts.
I would like to suggest that the buttons be less sensitive or in a different location on the next gen because I accidentally press them often when taking them off or putting them on. This doesn't make a difference to me personally, but it would be nicer to my Google assistant if it didn't get its hopes up every time I take them off/put them on.
Bottom line - these are amazing headphones and I hope they last me forever.
Written by a customer while visiting jbl.com
Customer Rating
5
Regalo perfecto!.
on June 24, 2025
Posted by: Masvi11
Esta compra la hice para el día de los padres. La personalización quedó perfecta. Justo como lo imaginaba. Como siempre la calidad de audio JBL insuperable.
Written by a customer while visiting jbl.com
Customer Rating
5
Great product.
on June 21, 2025
Posted by: Wave27
from lynnwood,wa
I bought this as a gift for my husband for fathers day. He likes it.
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointment
on June 13, 2025
Posted by: exJBL fan
Volume buttons and other buttons do not work properly except for the power button. Personalized design looks very cheap.
Response from jbl.comBy Customer Support, June 14, 2025
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Live 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
1
CURSE💀💀💀
on June 13, 2025
Posted by: Dom fr
PLEASE READ!
To say I was gifted these headphones would be a lie. It’s more accurate to say I was cursed with these headphones. I am not exaggerating, these headphones are the biggest obstacle in my life right now. When you first put them on you may think they’re a solid pair of headphones. Well friend, that thought will soon be fleeting. Once your into your music, podcast, whatever you listen to, the headphones WILL repeatedly pause on and off, sometimes just off and it’s up to you to turn them back on. This is incredibly inconvenient at the gym. The sensors on them are way too sensitive. If you move, turn your head, open your mouth, produce a drop of sweat, your audio is turning off. It’s not a problem with the battery or Bluetooth. I’m at the gym wearing these headphones right now listening to post Malone and I’m p1ssed off genuinely. I’ve been counting, since writing this review, the headphones have interrupted my music 11 times. So unless you plan on sitting still in a sensory deprivation room all day, these headphones are not going to be good for you. 13 times. I’ve read that downloading their stupid app can help solve this problem. Screw that, I’m not letting jbl win like that after cursing me. In short, do not let the price pursuade you, these are cruddy and I’m p1ssed. 14 times now.
To say I was gifted these headphones would be a lie. It’s more accurate to say I was cursed with these headphones. I am not exaggerating, these headphones are the biggest obstacle in my life right now. When you first put them on you may think they’re a solid pair of headphones. Well friend, that thought will soon be fleeting. Once your into your music, podcast, whatever you listen to, the headphones WILL repeatedly pause on and off, sometimes just off and it’s up to you to turn them back on. This is incredibly inconvenient at the gym. The sensors on them are way too sensitive. If you move, turn your head, open your mouth, produce a drop of sweat, your audio is turning off. It’s not a problem with the battery or Bluetooth. I’m at the gym wearing these headphones right now listening to post Malone and I’m p1ssed off genuinely. I’ve been counting, since writing this review, the headphones have interrupted my music 11 times. So unless you plan on sitting still in a sensory deprivation room all day, these headphones are not going to be good for you. 13 times. I’ve read that downloading their stupid app can help solve this problem. Screw that, I’m not letting jbl win like that after cursing me. In short, do not let the price pursuade you, these are cruddy and I’m p1ssed. 14 times now.
Response from jbl.comBy Customer Support, June 13, 2025
We understand the issue you're experiencing with your JBL Live 660NC Headphones. This is certainly not the performance we want our customers to have, and we appreciate you bringing it to our attention. This issue is often related to the "Auto-Play/Pause" feature. There is a simple fix you can try that usually resolves it:
Please download the JBL Headphones App on your phone.
Once your earbuds are connected, go into the Settings.
Find and Turn off the "Auto-Play/Pause" feature.
For further assistance, please contact us.
Please download the JBL Headphones App on your phone.
Once your earbuds are connected, go into the Settings.
Find and Turn off the "Auto-Play/Pause" feature.
For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
100% RECOMMEND!!!
on May 27, 2025
Posted by: Gavin1234
from Ripley, MS
Great headphones!! Noice canceling works very well. Sound quality is phenomenal. Fast and easy to connect. Battery last as stated on the box.
Written by a customer while visiting jbl.com