The headphones seem to be working well so far. But, the personalization is very shoddily done. It looks like a child's rub-on tattoo. I would NOT recommend getting any sort of personalization. I regret that we did.
Response from jbl.comBy Customer Support, August 5, 2025
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
A great product. True sound and comfortable on my ears. Unfortunately my puppy chose to eat the headphones. I will be reordering the same model of headphones.
Never had noise canceling headphones. WHat a treat. I fly often and the headphones quiet the outside noise so I can actually sleep on the plan. Playing a movie or music on the plane is awesome you actually can hear the diolog or music with out the outside noise. The price was great. I could not be more pleased.
Terrible. Broke in a week with only light usage. don't buy this crap.
Response from jbl.comBy Customer Support, August 3, 2025
Thanks for your feedback. Our colleague sent you an email on July 25, 2025, addressing the issue with your JBL Live 660NC. Please check your inbox. If you need further assistance, you may contact us.