Customer reviews from jbl.com
JBL - Live 660NC Wireless Noise Cancelling Headphones - Blue
Average customer rating
3.8
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
71
4 Stars
24
3 Stars
12
2 Stars
21
1 Star
15
97%of customers recommend this product.
(
29 out of
30)
Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - Blue
Customer Rating
2
Nice sound/poor fit! TIGHT!
on July 28, 2023
Posted by: bsdejong
I just purchased these headphones about 2 weeks ago. I opened them for the first time today. And although the sound is very good, the comfort is NOT. I am not a fan of them whatsoever. I have a relatively small head and after wearing them for about 20 minutes on a walk, I couldn’t wear them any longer; they were terribly uncomfortable.
By Customer Support, July 29, 2023
We appreciate your feedback on our JBL Live 660NC. We are sorry to hear that the fit of our Live 660NC didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
3
distortion on bumps
on June 8, 2023
Posted by: U1821N
from Bellevue, NE
I bought these about 4 months ago for work. They are very well made and comfortable. Battery life is very good as well. My only problem with them is when I use them on the bus or on on a bumpy road there is major distortion in sound. This has been the case since i have gotten them.
By Customer Support, June 8, 2023
Thank you for bringing this to our attention. When on the road, you may try to use the audio cable to avoid distortion. If the issue still persists, we'd like to work with you directly to address the issues you're experiencing with your JBL Live 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Noise cancelling
on May 26, 2023
Posted by: Rjessica
Boyfriend loves them thanks can't here me complaining.
Written by a customer while visiting jbl.com
Customer Rating
5
amazing!!!!!
on May 21, 2023
Posted by: lilbaby4pf
these are amazing!!!! i bought these a week ago worrying that the speakers would blow out, but after me listening to music with them for 47 hours they still work amazing!!! would definitely recommend.
Written by a customer while visiting jbl.com
Customer Rating
2
Not worth it
on May 15, 2023
Posted by: Gdelgado97
from Austin TX
Got these about 2 weeks ago to use for working out. My AirPods are way louder, there is no bass, and the small amount of bass there is sounds like it’s coming from a busted headphone with the volume all the way up. They are comfortable which is why i have two stars. I would return but threw away the boxes. I don’t recommend.
By Customer Support, May 16, 2023
We're here to help with your JBL Live 660NC. Please do a Factory Reset, With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings. If you need more help, please contact our Customer Support so we could try other steps.
Written by a customer while visiting jbl.com
Customer Rating
2
Poor wiring.
on March 12, 2023
Posted by: samsquash
from Greenville SC
Sound and clarity are great, but after only 4 months, the tiny wires in the cable near the earphone broke - worthless!
By Customer Support, March 13, 2023
Thank you for taking the time to provide feedback on our JBL Live 660NC. If you're referring to the audio cable included in the box, our products come with a one-year warranty. Please contact our customer support for the replacement cable.
Written by a customer while visiting jbl.com
Customer Rating
2
NOTHING NEW JUST A WASTE OF MONEY
on December 5, 2022
Posted by: Hrgei
First time buying jbl products this 660nc headphones sound good but not great as others.
A bit uncomfortable but annoying that the right cup doesn't seal well at the bottom, I wish I could return them but I CAN'T because nothing tells you that you cannot return it when you are buying it. Now I'm stuck with them what a waste of money. PEOPLE DON'T BUY PERSONALIZED UNLESS YOU WANT TO KEEP THEM
A bit uncomfortable but annoying that the right cup doesn't seal well at the bottom, I wish I could return them but I CAN'T because nothing tells you that you cannot return it when you are buying it. Now I'm stuck with them what a waste of money. PEOPLE DON'T BUY PERSONALIZED UNLESS YOU WANT TO KEEP THEM
By Customer Support, December 5, 2022
Thank you for taking the time to provide us with your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
2
Bass issues
on September 28, 2022
Posted by: Dschwebel
from Battleground WA
If you want to listen to bass heavy music, these are not the headphones for you. I bought one pair then returned it thinking they were broken due to how they sounded but after getting another pair I’ve realized that that’s just the way they are. They have a very low threshold for the amount of bass they can produce without distorting the rest of the sound in the song. The features are great but when I buy a pair of 200 dollar headphones I expect to be able to listen to my music on full volume with no issues.
By Customer Support, September 29, 2022
We appreciate your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support.
Written by a customer while visiting jbl.com