Really enjoy this wall oven microwave and our guest are blown away when you tell them where the microwave is! Only issue is the oven lights don’t work so having a warranty repair out for a 3 week old wall oven isn’t ideal!
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 28, 2024
Hello there. We appreciate your time in providing feedback. We're glad that you enjoy having your new appliance. We care about how you feel, and we understand that there were some features that did not work as expected. Please let us know if there is something we can do to help you. Just connect with us via live chat at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Installed this oven in a new kitchen in July. Was happy with the features and style until the microwave glass shattered when in normal use (the inner layer). Extremely dangerous. When we were cleaning up we note the microwave door glass middle layer is not well designed and adhered. There are screws holding the glass that appears to weaken the glass. Maybe our unit is defective - but I would caution users.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 14, 2024
Hi there, valued customer. Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your new appliance for a short period of time. Please accept our deepest apologies for the inconvenience this may have caused you. We hope that no one from your family got hurt, we have sent you an email so we can continue our conversation and provide further assistance to your concern.
For further assistance you may also reach out to us via phone: 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Just started using this and I love the touch screen and versatility of the features. The convection feature in the microwave is great for small baking jobs and the air fryer feature in the oven is cool.
So far we love our new dual microwave/oven. We haven't done much regular cooking in the top one, just use it for microwave only most of the time, but the oven has been great. Cooks evenly and quickly heats up. No complaints so far!