Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Average customer rating
4.7
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
831
4 Stars
154
3 Stars
33
2 Stars
15
1 Star
7
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Customer Rating
1
HORRIBLE smell
on September 12, 2024
Posted by: Jleah
[This review was collected as part of a promotion.] we've tried to burn this oven in over many hours, at above 425 degrees and yet still every time we turn it on there's a horrible chemical smell. A month later and I still don't want to put food in it. We've reached out to support but will probably buy something else.
Response from frigidaire.comBy Yhano, Online Outreach Specialist, September 13, 2024
Hello Valued Consumer,
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We are genuinely sorry as that is not the experience we expected you to have. We will make sure your concerns are noted, and we hope any future interactions are more satisfactory. Please be on the lookout for an email we have sent to discuss the next steps.
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We are genuinely sorry as that is not the experience we expected you to have. We will make sure your concerns are noted, and we hope any future interactions are more satisfactory. Please be on the lookout for an email we have sent to discuss the next steps.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Oven has a strong chemical smell
on October 14, 2024
Posted by: Nixis
This stove is very stylish, however, after 3 months of purchase it, I can't use the oven freely. The first time I turned on the oven it has a very strong chemical odor. I imagined it was because it was a new appliance. The second time, the smell was even stronger, and it gave me a headache. So, I waited about a month to turn it on again and the problem persist. This is concerning because I don't know if this smell can affect my health or my pets.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 15, 2024
Hello, Nixis. Thank you for sharing your feedback, and I’m sorry to hear about the issues you’ve experienced with your stove. While a slight odor is common with new appliances due to the manufacturing process, it should not persist or be as strong as what you’re describing.
We know how important it is to have customer service you can count on, and we want to help make this right. While we were unable to locate your information on file, kindly check an email from us, and we should continue assisting you further through it. You can also reach out to us via Frigidaire.com live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. Thank you for being a part of the Frigidaire family. -Christi
We know how important it is to have customer service you can count on, and we want to help make this right. While we were unable to locate your information on file, kindly check an email from us, and we should continue assisting you further through it. You can also reach out to us via Frigidaire.com live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. Thank you for being a part of the Frigidaire family. -Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 16, 2024
Posted by: Shayennoagian
[This review was collected as part of a promotion.] Excelente equipo
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refined look and works great!
on November 7, 2024
Posted by: MLLawrence
[This review was collected as part of a promotion.] The range has a clean, modern looks that matches my Frigidaire built in microwave perfectly. Super easy to install.
Written by a customer while visiting frigidaire.com
Customer Rating
5
First new stove purchase in 21 years, bought same brand
on November 23, 2024
Posted by: Cocoabeansmom
[This review was collected as part of a promotion.] I bought my first Frigidaire stove in 2003. I loved it so much I brought it with me when we moved. On a whim, we went looking at appliances. I saw this stove, decided it was time to upgrade. It's beautiful, looks like a million dollars. I got it today, have already cooked on it three times. Boiled pasta quickly, used the oven to cook pizzas. They were done, not dry or burnt. This might be the last stove I ever buy. I'm 65, when I get something this good I hold on to it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and functional
on December 10, 2024
Posted by: JT Marvin
[This review was collected as part of a promotion.] Beautiful appliance. There is a section for warming. The oven is great and warms up fast. I’m satisfied!
Written by a customer while visiting frigidaire.com
Customer Rating
5
STOVE
on December 17, 2024
Posted by: cjb52
[This review was collected as part of a promotion.] LOVE LOVE THIS ONE!! TOP IS EASY TO CLEAN, HEATS EVENLY AND THE OVEN REACHES TEMP QUICKLY AND BAKES ALMOST TO THE MIN ON MY RECEIPES. MY LAST OVEN NEVER BAKED EVENLY. THIS ONE IS A REAL TREAT!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice quality
on January 17, 2025
Posted by: Robyn W
[This review was collected as part of a promotion.] Very nice 5/5. I had purchased a Whirlpool and sent it back due to the glass top not being on correctly, as well as some other issues.
I went with Frigidaire because my previous stove that still works like brand new was a Frigidaire. Had it for over 15 years. No issues. The handles are on the front(which I love) makes it look retro which was one of the main reasons I loved it. :) it heats up really fast, boils quickly and oven preheats way faster than my old one. I would recommend Frigidaire products to anyone due to the quality! Do your research.
I went with Frigidaire because my previous stove that still works like brand new was a Frigidaire. Had it for over 15 years. No issues. The handles are on the front(which I love) makes it look retro which was one of the main reasons I loved it. :) it heats up really fast, boils quickly and oven preheats way faster than my old one. I would recommend Frigidaire products to anyone due to the quality! Do your research.
Written by a customer while visiting frigidaire.com