Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Average customer rating
4.5
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
195
4 Stars
87
3 Stars
16
2 Stars
2
1 Star
3
94%of customers recommend this product.
(
270 out of
288)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Customer Rating
4
Very down to earth features.
on April 20, 2025
Posted by: Lizzy Tish
Very easy to use. Love how fast the stove elements heat up. Love the general plain and clean look of the product. The only disappointing feature is the limited drawer space in the bottom.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, April 21, 2025
Thank you for your feedback! We’re so glad to hear you’re enjoying how easy the stove is to use, as well as the fast-heating elements and the clean, simple design. We also appreciate your thoughts on the bottom drawer space, and we’ll certainly keep that in mind. If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Easy to use
on April 25, 2025
Posted by: Sosoray
It's only been a few days , so far I'm really happy with our purchase. It's simple to use and I love the look
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, April 25, 2025
Hi Sosoray,
Thank you for sharing your thoughts! We’re so glad to hear that you’re happy with your Frigidaire purchase so far. It’s great that you find it simple to use and that you love the look — style and ease of use are always top priorities for us!
If you have any questions or need assistance down the road, feel free to reach out to our Customer Care Team. You can connect with us via live chat at www.frigidaire.ca or call us at 1-800-265-8352. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist you in any way we can.
Thanks again for choosing Frigidaire! -Rox
Thank you for sharing your thoughts! We’re so glad to hear that you’re happy with your Frigidaire purchase so far. It’s great that you find it simple to use and that you love the look — style and ease of use are always top priorities for us!
If you have any questions or need assistance down the road, feel free to reach out to our Customer Care Team. You can connect with us via live chat at www.frigidaire.ca or call us at 1-800-265-8352. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist you in any way we can.
Thanks again for choosing Frigidaire! -Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the features
on April 26, 2025
Posted by: Sylki
I love the upfront controls and the super flat glass cook top so easy to clean, no lip.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, April 28, 2025
Hi there,
Thank you for your great feedback! We’re so happy to hear that you’re enjoying the upfront controls and the flat glass cooktop. It’s wonderful to know that the easy-to-clean design is making cooking and cleaning simpler for you!
If you ever need assistance or have questions, feel free to reach out to our Customer Care Team. You can connect with us via live chat at www.frigidaire.ca or call us at 1-800-265-8352. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’d be happy to assist you.
Thanks again for choosing Frigidaire! -Rox
Thank you for your great feedback! We’re so happy to hear that you’re enjoying the upfront controls and the flat glass cooktop. It’s wonderful to know that the easy-to-clean design is making cooking and cleaning simpler for you!
If you ever need assistance or have questions, feel free to reach out to our Customer Care Team. You can connect with us via live chat at www.frigidaire.ca or call us at 1-800-265-8352. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’d be happy to assist you.
Thanks again for choosing Frigidaire! -Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great stove
on April 26, 2025
Posted by: Dhamm
We bought this stove a few weeks ago and it works great. We are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it.
on April 26, 2025
Posted by: Harmony
I’m very happy with the performance. If heats quickly and is easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
issues
on May 1, 2025
Posted by: ndjt
i gave a couple if issues i like to put foil wrap in the oven it helps to keep it clean and the booklet say I shouldn't also the black top is so delicate i'm afraid of scratching it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good Range
on May 8, 2025
Posted by: RM99
I have only had the range for a month so it is still early days. But so far I am satisfied.
The design is very attractive. The burners heat well. I did a burn-in for the oven but will have to do it again as there is still a smoky chemical smell when the oven is on.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, May 8, 2025
Hello there. Thank you for sharing your early experience with your new range—we're happy to hear you're enjoying the design and performance so far! It’s normal for a light odor or smoke to occur during the first few uses as manufacturing residues burn off, but doing another burn-in at a higher temperature for an extended period (ideally with good ventilation) should help eliminate the remaining smell.
If it persists beyond that, feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If it persists beyond that, feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Absolute junk!! Stay away
on September 24, 2025
Posted by: Birchwood E
I purchased this range less than a year ago. It suddenly sparked at the front left side and thankfully tripped the breaker before a fire started. This simply happened while cooking, no liquid was spilled on the range top. I called for warranty service and the Brick Service company TransGlobal came out said that it was "non-repairable" and would submit a warranty claim to Frigidaire. After 3 months of waiting, Frigidaire decided they will not cover it under their warranty, saying is was due to misuse. I called my regular appliance service company and he was absolutely flabbergasted when I told him that Frigidaire declined the warranty due to misuse. He told me this is not misuse and concluded that the wiring to the burner controls is not heavy enough. He took pictures of the burner controls so show me they were completely burnt out. Frigidaire still maintains misuse and will not even consider reviewing the independent report. They also refuse to send me the pictures or report TransGlobal submitted to them. TransGlobal also refuses to send me the pictures or information they provided to Frigidaire. This product is absolute gargbage and Frigidaire warranty is not worth the paper it's written on. I will not be buying anymore Frigidaire products in the future because of how I have been treated by them.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 25, 2025
Hi Birchwood E, thank you for sharing your concerns. We reviewed the claim in detail with the documentation and photos that were uploaded by the authorized service provider at the time of service. Our master technician based the finding of misuse on that documentation, which is why the claim was not approved under warranty. While we understand you have since submitted your own photos for review, those do not include the original images provided by the service company that our technician evaluated. Because the warranty decision must be made using the official service provider’s documentation, the determination of misuse remains unchanged. We regret the frustration this has caused and appreciate your feedback regarding your experience. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.ca