Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Average customer rating
4.7
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
831
4 Stars
154
3 Stars
33
2 Stars
15
1 Star
7
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Customer Rating
5
Great value and wonderful product
on May 28, 2024
Posted by: Angela866
[This review was collected as part of a promotion.] If you’re looking for a modern oven without the exorbitant price tag, look no further! Oven preheats quickly and the several baked items I made came out evenly baked. Stove top is a glass top and is much easier to clean than my previous oven with coils. Water also boils in half the time. I also like the dials at the front above the oven door instead of having to reach over the stove top which is safer. I almost bought a different brand but past experience with other Frigidaire products prompted me to give this one a try. After many years of owning several GE ovens I am happy with my purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Oven Stove
on May 28, 2024
Posted by: Cammie8768
[This review was collected as part of a promotion.] Oven stove with 5 burners at a reasonable price. Love it. The control buttons are at the front, eliminating the risk of arm being burnt by hot steam. Very thoughtful design.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A good stove
on May 29, 2024
Posted by: Sundancered
[This review was collected as part of a promotion.] I’m enjoying my new appliance. The only issue I have with it, it’s hard to clean the top soap and water just won’t do. I bought the liquid and sponges made for it, and it helps.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Too hard to clean
on June 3, 2024
Posted by: Sheryl54
This is the worst glass top range I have ever owned. It is almost impossible to clean. I have the recommended kit for cleaning. Everything that drips or splashes leaves a residue that is horrible to get off. Once it is finally clean it is extremely hard to get it to shine without smudges. I also didn't know anything about the apparently new way you have to adjust the heat for each burner according to the size of the pan. You also have to turn the knob clockwise or counterclockwise for certain size pans & the heat. The only reason I gave 2 stars is that the oven is great.
Response from frigidaire.comBy Christi, Online Outreach Specialist, June 6, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Sheryl54. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointing--And, Rust!
on June 8, 2024
Posted by: Not a Good Investment
We purchased this oven in 2017. It has never been great but has been ok until recently--we noticed that the inside of the oven is rusting! All in all it has been very disappointing.
Response from frigidaire.comBy Christi, Online Outreach Specialist, June 10, 2024
Thank you so much for taking the time to leave us feedback and bringing this matter to our attention, valued customer. We're sorry to hear that you feel this way, and we would love to know more about your concern with the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
2
The appliance is good. The service was non-existent.
on July 7, 2024
Posted by: KK808
[This review was collected as part of a promotion.] I called, was on hold for several long stretches, finally got someone who was hard to understand, clearly talking outside in the wind, who hung up on me. Tried the live chat link… it indicated I was live, no one ever came on. At all. I emailed all this - received no reply. Really unpleasant experience. Neighbors finally helped me.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 9, 2024
Please accept our apologies that this has been your experience with our customer service department. We'd love the opportunity to earn back your trust! At your convenience, please do reconnect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Expectation Exceeded
on July 9, 2024
Posted by: Satisfied and beyond
[This review was collected as part of a promotion.] This white unit has a very clean chic look and simple to use. It has a simple 5 stove setup, digital time and timer. The range tops heat very quickly. I've also noticed the preheating of the oven is incredibly quick too. I feel for the price it's meets my cooking needs. It has exceed my expectations based on my experience with my previous 30' range. I recommend this unit if your looking for affordable, efficient and looks good with other white appliances or clean white kitchen feel.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic!
on August 11, 2024
Posted by: PAIGE De Spain
[This review was collected as part of a promotion.] I have loved this new oven/range! I’ve heard they last a very long time, and I love how simple it is to use. It’s also very quick at heating up, which I think is my favorite aspect. 10/10 recommend!
Written by a customer while visiting frigidaire.com