Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Average customer rating
4.5
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
195
4 Stars
87
3 Stars
16
2 Stars
2
1 Star
3
94%of customers recommend this product.
(
270 out of
288)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Customer Rating
3
Fair Appliance for the price - don't expect it to last long.
on July 28, 2024
Posted by: Rurallife
Have had this for a month - was driven by the price point and available delivery options from the seller (Costco) as well as available reviews online.
PROS: visually appealing, reasonably priced among options in my area. Swift, professional delivery (credit: Costco). It's a range and it works which is what's expected.
CONS: Beware that from the first use, whatever material is used to cover the element surface will begin to bubble, creating a permanent 'scar' to the surface. Was disappointed that with first use it already has visible wear and tear and I question why the surface material used, was used at all if it couldn't hold up to the temperatures the stove provides. The material itself is overly prone to marks of wear and tear (e.g. don't drag your pots/pans on the surface b/c it easily scratches). The Oven doesn't heat to the desired temperature. We tested it with an electric thermometer which consistently read 20-30 degrees LESS than the oven's set temperature.
If we weren't so rural, and returning it wasn't cost prohibitive, I might explore other options. But it's a stove, it works and we'll have to accept the above cons unless we want to put out more money.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, July 29, 2024
We appreciate your feedback, and thank you for reaching out to us.
It is so unfortunate that you have had this experience with your new electric range in such a short time, and I can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed, particularly with the cooktops. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. I surely understand your perspective and would be happy to look at the options we have available to address any of your concerns with the appliance. For any help needed, please do not hesitate to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new electric range in such a short time, and I can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed, particularly with the cooktops. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. I surely understand your perspective and would be happy to look at the options we have available to address any of your concerns with the appliance. For any help needed, please do not hesitate to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good electric range
on August 1, 2024
Posted by: Asim
Bought it almost a month ago and it's amazing...good value for the money.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works great 👍
on August 6, 2024
Posted by: CLee
Bought this to replace an older Frigidaire model. This one looks great and works well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on August 8, 2024
Posted by: Cindycoh
Great stove for an amazing price. The whole process was very user friendly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Slick look
on August 11, 2024
Posted by: Masu
Bought it for my basement apartment just over a month ago; so far, it works great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good stove
on August 14, 2024
Posted by: Paul73
In use about a month. Does everything it's supposed to. No complaints. We like the stove top arrangement of elements and the oven heats up quick. The oven screen and element controls are easy to use. All in all a good stove.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great product
on August 14, 2024
Posted by: Aalmy
Happy with my purchase. looks great and works great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Basic but Brilliant
on August 18, 2024
Posted by: DNG59
Very clean and precise model. Very easy to understand and operate.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca