Customer reviews from cuisinart.com
Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Average customer rating
3.8
(1,569 Reviews)
Rating breakdown 1,569 reviews
5 Stars
735
4 Stars
276
3 Stars
254
2 Stars
148
1 Star
156
71%of customers recommend this product.
(
800 out of
1,132)
Customer Reviews for Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Posted by: LL325
Gender:Female
Verified Purchase:Yes
Pros: Does a fine job of toasting. Cool to the touch when operating. Very lightweight, easy to turn upside down to shake out crumbs.
Cons: The biggest con is that the first several toasting cycles smell like burning plastic. Really horrible smell, presumably somewhat toxic. Do a few cycles empty, until smell stops, with ventilation. Slots are smaller back to front than our previous unit, longer slices have to be turned and put in again. Dial turns easily, can be knocked to unintended setting if not careful.
Cons: The biggest con is that the first several toasting cycles smell like burning plastic. Really horrible smell, presumably somewhat toxic. Do a few cycles empty, until smell stops, with ventilation. Slots are smaller back to front than our previous unit, longer slices have to be turned and put in again. Dial turns easily, can be knocked to unintended setting if not careful.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Luckily
Gender:Female
Verified Purchase:Yes
I bought the two-slice toaster and am very happy with it. Good price and good quality. Makes perfect toast.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ketchome
Gender:Male
Verified Purchase:Yes
Nice looking toaster and the controls are easy to use. But, when I toast things the browning isn't even and I end up turning the items 180degrees to get overall browning. Now, we didn't spend much on this toaster so I suspect you get what you pay for. We had an older model that finally gave up and it toasted quite even.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, April 7, 2026
We appreciate you sharing your experience and are glad to hear you found the toaster easy to use and visually appealing. Uneven browning can sometimes occur based on bread thickness or placement, so we recommend centering items in the slots, allowing the toaster to cool briefly between cycles, and cleaning out the crumb tray regularly, as residue buildup can affect heating performance. Our Consumer Assistance Center would be happy to review this with you at 1‑800‑726‑0190—please reference Ticket #8900582839 when calling. Thank you for your feedback, as it helps us improve performance and design in future models.
Written by a customer while visiting cuisinart.com
Posted by: Gaiasboyfriend
Gender:Male
Verified Purchase:Yes
Wirecutter says this is the best toaster but don't expect it to last, and I can confirm that it only worked for about 2 years and then stopped toasting reliably so I had to replace it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 8, 2026
Thank you for sharing your experience with the 2 Slice Compact Plastic Toaster and for referencing your long-term use. While many consumers appreciate its performance, inconsistent toasting over time can sometimes be related to crumb buildup or internal wear, and we recommend regular cleaning of the crumb tray and allowing the unit to cool fully between uses. Thank you for your feedback, as it helps us improve durability and performance in future models.
Written by a customer while visiting cuisinart.com
Posted by: RuthieS
Gender:Female
Verified Purchase:Yes
Toasts evenly and reliably. We had to get rid of another toaster we had only had for a year, but it never did a good job.
Written by a customer while visiting cuisinart.com
Posted by: PamelaV
Gender:Female
Verified Purchase:Yes
This toaster has been a great purchase. We have been disappointed in our last several toasters, this one works as it should. Toasts as is should. Does not require multiple attempts. Small yet mighty.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anaheim
Verified Purchase:Yes
Very tinny and cheap in its operation. The button to lower the bread has to be pushed repeatedly to get it to work. Nowhere near the quality of the Cuisinart toaster I owned previously.
Response from cuisinart.comBy Cuisinart, April 17, 2026
We’re sorry to hear about your experience with the 2 Slice Compact Plastic Toaster and appreciate you sharing your concerns. If the carriage button requires repeated presses, we recommend ensuring the crumb tray is emptied, the toaster is plugged directly into a wall outlet, and the lever is pressed firmly after inserting bread, as resistance can occur if the internal mechanism is obstructed. Our Consumer Assistance Center is available to help at 1‑800‑726‑0190—please reference Ticket #8900622922 when you call. Thank you for your feedback, as it helps us drive meaningful improvements in future models.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Poor quality
on April 15, 2026
Posted by: Jackie51
Gender:Female
I have purchased this toaster twice in the past year. The previous one stopped working one morning. The current one does not toaster unless it is one level 6. Very disappointed!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 20, 2026
Thank you for sharing your experience, and we’re sorry to hear about the inconsistent toasting performance you’ve encountered with your 2 Slice Compact Plastic Toaster. To help troubleshoot, we recommend ensuring the crumb tray is clean, the toaster is plugged directly into a wall outlet, and allowing it to fully reset between cycles, as buildup or power fluctuations can affect browning levels. Please contact our Consumer Assistance Center at 1‑800‑726‑0190 and reference ticket #8900625139 so we can assist further and review available options. Thank you for your feedback—it’s truly appreciated and helps us make improvements on future models.
Written by a customer while visiting cuisinart.com