Customer reviews from cuisinart.com
Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Average customer rating
3.8
(1,588 Reviews)
Rating breakdown 1,588 reviews
5 Stars
748
4 Stars
277
3 Stars
257
2 Stars
149
1 Star
157
71%of customers recommend this product.
(
810 out of
1,146)
Customer Reviews for Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Posted by: Bkasting
Gender:Male
Verified Purchase:Yes
Not terribly impressed with this toaster. I've found the toasting to be uneven and the bagel button just adds time instead of toasting just one side.
I would NOT purchase this toaster again
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 23, 2026
Here’s the revised, professional, brand-forward response with your note about regular cleaning:
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We’re sorry to hear that your toaster hasn’t met your expectations and understand your frustration. Regular cleaning of the crumb tray and removal of debris can help improve toasting performance and achieve more even results. Please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900542385 for troubleshooting or additional support. We also offer a variety of toaster models on Cuisinart.com that may better suit your needs.
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We’re sorry to hear that your toaster hasn’t met your expectations and understand your frustration. Regular cleaning of the crumb tray and removal of debris can help improve toasting performance and achieve more even results. Please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900542385 for troubleshooting or additional support. We also offer a variety of toaster models on Cuisinart.com that may better suit your needs.
Written by a customer while visiting cuisinart.com
Posted by: Sew Sew Happy
Gender:Female
Verified Purchase:Yes
This is a toaster that gives the user so many options. Lets you select the type of bread you want to toast and the finish product whether you want to enjoy toast, bagel, muffin, etc.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Do not purchase!!!!
on February 26, 2026
Posted by: Cope
Gender:Female
Stay away from this model. Wish i never purchased it. Does NOT toast evenly. Burn inside while outside is not toasted and thats on low mode.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 2, 2026
Thank you for sharing your feedback. We’re sorry to hear the toaster is not browning your bread evenly, as it should provide consistent results. Make sure the toaster is on a flat, stable surface and the bread is centered in the slot, which can sometimes improve toasting performance. If the issue continues, please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist you further.
Written by a customer while visiting cuisinart.com
Posted by: Jug1
Gender:Male
Verified Purchase:Yes
Good product works perfect easy to use non-issues at all.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Zubar
Verified Purchase:Yes
For the price, I think the toaster seems a little flimsy and a bit on the cheap side. Would not recommend.
Response from cuisinart.comBy Cuisinart, March 2, 2026
Thank you for sharing your thoughts. We’re sorry to hear the toaster did not meet your expectations, as we strive to design products that feel as dependable as they perform. If you’re experiencing any functional concerns, we recommend confirming the unit is placed on a flat, stable surface and that the carriage lever is fully engaged when toasting, as this can impact overall feel and operation. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can better understand your concerns and assist you further.
Written by a customer while visiting cuisinart.com
Posted by: Momma C
Gender:Female
Verified Purchase:Yes
Very pleased with this toaster. It does the job for the right price!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: C-Sharp
Verified Purchase:Yes
We wanted a white toaster, and one with a reputable brand, so we chose the Cuisinart. It works well, as promised. However, the two sides of each toast slice have slightly inconsistent “colorings” — like lots of brands, unfortunately. My other quibble is that a thinner-than-usual slice winds up falling down on one side or the other of the “platform” the slice rests upon. Is there not some way for the slice to be grabbed/partially enclosed when you lower the slice to be toasted??? Please try!!!
Written by a customer while visiting cuisinart.com
Posted by: VeeLee
Verified Purchase:Yes
I was happy with the toaster I originally purchased so I bought the same one again. Easy to use and cleaning too!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com