Customer reviews from cuisinart.com
Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Average customer rating
3.8
(1,588 Reviews)
Rating breakdown 1,588 reviews
5 Stars
748
4 Stars
277
3 Stars
257
2 Stars
149
1 Star
157
71%of customers recommend this product.
(
810 out of
1,146)
Customer Reviews for Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Posted by: Mr Wick
from Washington State
Gender:Male
Verified Purchase:Yes
I made this purchase thinking I would get an adequate product. This item is very, very, poor, The Temp knob was also broken when I got it. In the photos it shows a Bagel button, but it real does not work. It should turn off the outside burners, so your bagel is only toasted on one side of each half. the different shades of toasting are also way off. I am very disappointed with Cuisinart and this product.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317485. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: sf native gal
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had this same unit for years and years. It was so well used the labels "heat, bagel, defrost" were woven out on the front of the unit. The unit started not toasting on one side of the bread. I was thrilled to find this unit is
still available after all these years (and cheaper).
still available after all these years (and cheaper).
Written by a customer while visiting cuisinart.com
Posted by: White "toast"
from Wakefield, Rhode Island
Gender:Male
Verified Purchase:Yes
I'm disappointed with my new Model CPT-122 toaster. It doesn't heat the toast unless you turn the dial up to almost all the way. It's only a little bit better than the same model that it replaced. I thought that Cuisiart was a more reliable brand.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number
8900317500. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
8900317500. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Bett1934
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toaster is well made. It is somewhat difficult to press the lever to start it.
Written by a customer while visiting cuisinart.com
Posted by: Vincent s.
from Ponchatoula, La.
Gender:Male
Verified Purchase:Yes
Out the box the heating filaments do not all come on so that the toast is burnt on one side and not toasted on the other.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number
8900317507. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
8900317507. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Rhode Island
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We needed to replace our toaster and the Cuisinart 2-Slice Compact Plastic Toaster has met our need. It works fine, but our choice had more to do with the three year warranty. There are many available toasters that start off working fine, but within two years they become defective. This is why the Cuisnart was an easy choice: it works fine and should there be a problem, it is backed-up by a three year warranty
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SBVerm
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the toaster on the recommendation of the NY Times and it has performed beautifully. It has wide slots so bagels can be toasted easily and it works great with toast, too!
Written by a customer while visiting cuisinart.com
Posted by: Toadyer
from New Jersey
Gender:Male
Verified Purchase:Yes
Initially, it would toast only one side at the middle setting or burn that side if you tried increasing the setting. Then we experimented and discovered that the bagel setting toasted almost evenly on both sides. The instructions did not specify that the bagel setting was the one to use, and I wonder whether we were just lucky and/or if this will be true for other users. The uneven toasting is my only criticism. On the plus side, it does toasts much quicker than any other toaster I’ve used. I will hold on to this toaster unless it stops toasting reasonably evenly. If there’s another way to get an even toasting, pls let us all know. Most of these toasters are not well made. This one is better than most. Fingers crossed.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com