Customer reviews from cuisinart.com
Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Average customer rating
3.8 out of 5
3.8
(1,588 Reviews)
Open Ratings Snapshot
Rating breakdown 1,588 reviews
5 Stars
748
4 Stars
277
3 Stars
257
2 Stars
149
1 Star
157
71%of customers recommend this product. 
(
810 out of 1,146
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - Classic 2-Slice Wide-Slot Toaster - Black
Customer Rating
2 out of 5
2
Sadly disappointed
on July 29, 2025
Posted by: Jkelmo
Gender:Male
Verified Purchase:Yes
Slightly disappointed with the toaster. Bread holes are rather small, and it doesn't catch easily when the lever is pressed down.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartJuly 31, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900337978. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Functionality
on August 4, 2025
Posted by: M Varga
Verified Purchase:Yes
We've been using the Cuisinart toaster for a month. Disappointed. The interior heating elements work just fine. The wall elements don't toast at all. Toast pops with interior side toasted and outside still white. Maybe we got a faulty toaster. Giving it 2 Stars because it's a great looking toaster. Thank you
Response from cuisinart.comBy CuisinartAugust 4, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900340935. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Love it!
on August 7, 2025
Posted by: D.Lem
Gender:Female
Verified Purchase:Yes
The Cuisinart 2 slice toaster is perfect for our needs. Its compact size makes for easy storage. Love the different settings. It toasts our bread perfectly on both sides. The bagel setting works perfectly. I like the cancel setting and the slots are the perfect size for all types of bread and bagels. The pull out tray for cleaning is a nice added feature. I have another Cuisinart appliance that I’ve been really happy with so I knew this purchase was going to be a success. I trust this brand and wouldn’t hesitate to buy other products from this company.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Didn't last 2 months!
on August 8, 2025
Posted by: Rob25
I bought this in black 2 months ago and maybe used it 10 times. Now it won't work on any setting. Unfortunately I can't find the receipt so can't return it. Don't waste your money!!
Response from cuisinart.comBy cuisinartAugust 8, 2025
Hello-
We are so sorry to hear about your toaster not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900344363. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great toasting levels
on August 9, 2025
Posted by: California dreaming
Gender:Male
Verified Purchase:Yes
Replaced a previous Cuisinart stainless steel toaster that worked well, but the digital settings didn’t match my toasting (darkness) preferences. This one is black with analog dials that are far more variable and match the toasting that I want for various breads, muffins and bagels. I am delighted, and it was cheaper than my previous model. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
well worth it
on August 16, 2025
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Wonderful, wonderful toaster, it browns quickly & evenly on all types of bread. May it be thick, thin, or a bagel. I've been wanting to replace my old toaster for over two years. The old toaster took forever to toast, and I had to do several cycles to get it light brown. wished I had done it sooner.
I'm always very pleased with the quality & performance of Cuisinart products. And they seem to last forever.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Cuisinart Toaster
on September 1, 2025
Posted by: T Ad
Verified Purchase:Yes
The lever you pushed down to start the toasting would not stay down.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartSeptember 2, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900362333. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Fire hazard. Do NOT buy!
on September 6, 2025
Posted by: LewLewToo
Gender:Female
This deserves negative stars. It's a dangerous fire hazard. Don't buy. We used this toaster at our time share and put crumpets in on the lowest time setting. The edges on one end of each burnt.
Then, we put two more crumpets in and within 30 secs the toaster caught fire.
The toaster is new, there were no crumbs in it at all. This toaster just gets way too hot very fast. We are just lucky my MIL was standing right there watching the toaster and the place didn't burn down.
Do NOT buy.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartSeptember 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366938. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
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