Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S9+ 12.4" 256GB X818U Unlocked - Graphite
Average customer rating
4.8 out of 5
4.8
(112 Reviews)
Open Ratings Snapshot
Rating breakdown 112 reviews
5 Stars
101
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
2
50%of customers recommend this product. 
(
1 out of 2
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S9+ 12.4" 256GB X818U Unlocked - Graphite
Customer Rating
5 out of 5
5
Amazing product
on April 22, 2024
Posted by: Kazuha
[This review was collected as part of a promotion.] I got this tablet as a gift for my birthday for taking notes at work and school and it does an amazing job thr screen is the perfect size for note taking for me not too big not too small it's just right, I also love watching youtube videos and nature documentaries and the video quality and screen is out of this world, and the new snap dragon processor on this tablet makes it amazing for games like star rail and genshin impact
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an awesome tablet
on November 26, 2023
Posted by: Katiebug
[This review was collected as part of a promotion.] My Samsung Galaxy S22 Ultra is a pretty nice phone, I like how it also has the s Pen, etc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I use it for my everyday things
on August 27, 2024
Posted by: maadwolf
[This review was collected as part of a promotion.] I used it to read books ,watching t.V
Battery life is amazing.I get about 12 to 15 hours with my use.At fifty percent screen brightnes
speakers are amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on September 4, 2024
Posted by: Love2use
[This review was collected as part of a promotion.] Great battery life a lot of storage very fast Great speakers very loud Great for movies and games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst samsung tablet i've owned.
on March 5, 2025
Posted by: Smyth
from New York
Expertise:Expert
Wont Charge or hold a charge moisture sensor is defective. Now i have to ship it back to samsung. Ive bought these tablets for years with no issue.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 6, 2025
Hi there Smyth, we appreciate your feedback on your Samsung Galaxy Tab S9+. We understand how frustrating it is when your device is not meeting your expectations. We have provided a link below to a troubelshooting guide for the battery not charging as you mention. We have also provided a link to the Samsung Support Team if you have questions about your repair process or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stellar Hi Definition Screen and perfect size!!
on August 31, 2023
Posted by: Equitrain
[This review was collected as part of a promotion.] This is the best tablet I have ever experienced! Love the size and the jaw dropping crystal clear display. This satisfies everything I could ever want in a tablet and more! Love that the pen comes included with the tablet! Also highly recommend the Samsung case cover for it as it is just stellar and holds your pen even more secure! Couldn't be more pleased with this S9+ tablet and I am set! Love that I have an SD card slot too! Apple you have a lot to learn from this device! I traded in an IPad Pro on this tablet and have 0 regrets. So pleased! Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Got rid of my Competitors tablet for this
on February 7, 2024
Posted by: Lev8ed
[This review was collected as part of a promotion.] These devices make my day-to-day manageable!.

Current setup is as follows:
Galaxy23U (S24U on the way)
Galaxy buds 2 Pro
Galaxy Tab S9+ 5G
I like quality products, and clearly made that statement in the list above, the most recent addition to my fleet is the "Galaxy Tab S9+ 5G; 512 gb, Graphite".
This tablet replaced a competitors, that I've had for 4 years now.... and while it did it's job fantastically in that time, I'm beyond ecstatic for the upgrades and operating system switch as well as the stunning quality of this new device!
I build Custom Mercedes-Benz sprinter van Conversions in the Pacific NorthWest and specifically work on suspension, afrermarket and exterior accessories.
Almost needlessly said... Keeping all of my documentation in order, my orders up to-date and important emails front & center is essential to my daily work flow, and made 10x easier with Samsung's help.
The versatility of sitting at my work station on my TabS9+ (with keyboard) and continuing on my phone when I need to verify stock, or continue an email while on the way to help a co-worker solve an issue is great, but honestly......
i couldn't be more excited for anything than the opportunity to show off the sleek finish and superior quality to my friends and co-workers who are hardline fanatics for other brands..
10/10;would recommend, but there should really be a charger in the box. I didn't have a 45w chager.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product does in fact have great features.
on August 19, 2023
Posted by: Lostwolf
[This review was collected as part of a promotion.] Samsung is the only device I've ever used. I've never had any issues with it. I really like the pen on some of the phones, makes it easier to do things on the phone. And I like the layout. I can't really compare it to anything else since I've never had anything besides Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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