Customer Reviews for Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Customer Rating
1
Soft bed that is very hard.
on October 6, 2026
Posted by: not happy sleeper
from LEAGUE CITY
We purchased a soft bed that is very hard. I will not be able to sleep on the new bed. DO TO PURCHASE THIS BED! TERRIBLE BED! I will be purchasing another new bed from a different company and burning this one.
Unfortunately, the ProAdapt medium failed to meet my expectations of the Tempur-pedic brand. I remember my mom having a Tempur-pedic years ago and the quality was superb. It had the right amount of softness without the sinking in feeling. This mattress version causes my back to be unaligned and my midsection concaved. It’s been over two months and I still do not look forward to sleeping on this mattress. I’m 5’3”, 125lbs and if I’m experiencing this issue, I can’t imagine someone with a larger physique feeling comfortable on this mattress. I wish I would’ve tried the mattress out first at a showroom then buying online. Now I’m stuck with this expensive mattress and trying to find a suitable topper to help me get a restful sleep. Also, there are no handles on the side of the mattress. It’s a struggle to lift it on your own on a lowered bedframe. There are some thin handles on the bottom side of the mattress, I don’t understand why they couldn’t put them on the side.
The Firm mattress turned to a marshmallow feel after 5 months. This was my 2nd Tempur-pedic mattress and the first lasted ~8 years. When I tried to submit a warranty claim I had lots of back-and-forth with A LOT of extra pictures being requested. I told the contact person that you can't see firmness, and she agreed, but asked for all the extra pictures none-the-less. After almost a month of this they declined my warranty claim stating there wasn't a dip so quality couldn't be determined as a defect. Again, you can't see firmness. Happy to send the bed back so you can lay on it. It's a lemon which makes me sad that the warranty process failed as my last bed was nice. Too expensive for this type of service.
This is our second Tempur-pedic mattress and we love it. Much like our first one, our new replacement makes me wish the alarm would shut up so I can stay sleeping and don't have to get up.
Quickly lost firmness-no support in edge of mattress
on October 4, 2026
Posted by: Cranky neck
from Lancaster, OH
After about 3 weeks, the mattress has already softened so much that I feel like i'm sinking into a hole with my hips. when on my side and this puts my neck in a awkard position leaving me with a headache by mid-night and upon waking. It is more noticable each night. Also, feel like I will just roll off the bed due to no support in the outside edges of the mattress. It will likely be returned after the 30 day wait period.
Our new mattress was delivered on September 30, so we've only slept on it for four nights, yet we already love it! I wake up feeling refreshed for a change, and my husband says his back and hip are already feeling better! Thank you! Our puppy and cat love it too!
Had a standard mattress, then an adjustable mattress/bed, now have a ProAdapt Medium Hybrid adjustable mattress/bed. This is the most comfortable mattress I've ever owned. I used to wake up every morning with lower back pain. I've been getting a good nights sleep and now when I wake up, I feel rested and no more lower back pain. I highly recommend this mattress. I use the zero gravity with lumbar support every night before falling asleep. I find it to be relaxing. As of this writing, there isn't anything that I don't like about this bed.
I’ve ever only bought mattresses that were a reasonable price. But this Tempur-Pedic is literally the best investment in the bedroom. It’s changed the way I sleep and how long I actually get sleep. It’s actually giving me some real sleep! Hands down the best. It can be a little expensive, but well worth the price.