Customer Reviews for Tempur-Pedic - Tempur-ProAdapt Medium Memory Foam Mattress, Queen - White/Gray
Customer Rating
5
Good Nights Sleep
on February 23, 2026
Posted by: Papa Bear
from Wichita, KS
This is our second tempurpedic mattress. we were able to keep our adjustable base, which we love. We are once again enjoying a good nights rest and sleep.
After sleeping on a soft Luxe Breeze for 1.5 years and figuring out it was the source of upper back pain, I tried 5 different mattress's before finally doing a lot of research (AI was a huge help) to figure out what I needed. It came down to a Nectar Ultra vs Tempurpedic ProAdapt. I wasn’t taking any more chances, and having had extremely good luck in the past with Tempurpedic, I hit the bullet and paid the huge price. After one night, I do not regret the purchase!
Horrible, bed absolutely uncomfortable feels like you’re sleeping on a piece of plywood on top of customer. Service is horrible. Won’t return the mattress they could care less about their customers.
Mattress looses its shape and Tempur-pedic does not support
on February 18, 2026
Posted by: Subha
from New Jersey
Had this mattress for 5 years and it lost its shape creating a dip in the mattress. This caused a loss of back support causing lower back issues. When reached out to Tempur-pedic, while they acknowledged the mattress lost its shape and the dip is clear, they won’t resolve the issue because there is a small speck of stain all the way on the other side of the mattress. It seemed ridiculous at first but quickly realized, these excuses are common if the company itself has no confidence in its product. I would not recommend this product and the cost absolutely not worth it.
It has taken a few weeks since I purchased the Tempur-Pedic mattress and I am beginning to feel the effects of the new mattress as it adjust to the contours of my body. I still wake during the night with neuropathic pain but it seems to be lessening each night. Hopefully, I will continue to feel less pain as I continue to sleep on my new ProAdapt 12" Medium Hybrid mattress. I feel confident that I will feel much better as I continue sleeping on this excellent mattress. I will let you know how it works out for me. By the way, your sales people are outstanding.