Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,222 Reviews)
Rating breakdown 12,222 reviews
5 Stars
10,128
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
my own
on May 15, 2021
Posted by: Anonymous
for almost 20yrs i was under directv with controling what i was doing... now my coworker told me about you so i got one works great my only problem that i have a brick house...
Written by a customer while visiting netgear.com
Customer Rating
5
Sweet
on May 14, 2021
Posted by: Jacob Jett
Love my new nighthawk! The ability to look over my WiFi with such precision is a true blessing!! Thanks so much netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
SUPER FAST,AWESOME
on May 14, 2021
Posted by: Jon Tamura
BEST WIFI CABLE MODEM ROUTER IVE EVER USED! HOLDS UP TO ALL OF MY DEVICES IN MY HOME!SUPER FAST AND VERY EFFICIENT! RECOMMEND TO ANYONE! NO REGRETS!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Superb!
on May 14, 2021
Posted by: Robert Gaona
I like that the modem and router are combined as one unit.
Written by a customer while visiting netgear.com
Customer Rating
1
Expensive but not great
on May 14, 2021
Posted by: Priya
Bought one for full price, the Product was defective. Returned it with the company and they sent a refurbished one back that works most of the time, but I often have to restart the modem to get the best speeds
Response from netgear.comBy Consumer Affairs, May 18, 2021
Hi Priya,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk WifiCable Modem Router
on May 13, 2021
Posted by: Christina Mixan
We have only had this a few days! It was easy to setup and it covers our entire home. It is faster than our older modem and the connection is great!
Written by a customer while visiting netgear.com
Customer Rating
5
Reliable coverage
on May 13, 2021
Posted by: Kendall_D
Maintains top speeds with multiple devices streaming at the same time. Whole house coverage much better that the Motorola we were leasing from the cable company. Would definitely recommend.
Written by a customer while visiting netgear.com
Customer Rating
1
Not good
on May 13, 2021
Posted by: Powderhound7
Works good for a while then by mid-afternoon download speed drops from 226 to 42 to 0. Need to unplug and reset modem for it to restore its download speed
Response from netgear.comBy Consumer Affairs, May 18, 2021
Hi Powderhound7,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com