Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Good until it wasn’t
on July 24, 2021
Posted by: Anonymous
It had been working well for me for about a year. How about every day it seems to cut out and not give WI-FI for a short time. I have to reset it to get things working. Internet provider says it’s the router and not their signal
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to use and setup
on July 24, 2021
Posted by: Anonymous
The net gear nighthawk was so easy to setup and start to use that it took less than 10 minutes to plug in and get going.
Written by a customer while visiting netgear.com
Customer Rating
5
Totally worth it!
on July 23, 2021
Posted by: Anonymous
Best modem ive ever owned! So fast! Easy plug and play, my internet was so bad before i bought this
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great
on July 23, 2021
Posted by: Gibby3166
Set up was easy and support has been responsive when contacted
Written by a customer while visiting netgear.com
Customer Rating
5
technically easy installation
on July 23, 2021
Posted by: Kathleen
Router/Modem provides ample WiFi capabilities with added equipment.
Written by a customer while visiting netgear.com
Customer Rating
5
Superb Router
on July 23, 2021
Posted by: Carlos L
Do yourself a favor and purchase your own router and stop paying monthly cable fees. This one is an excellent choice. Very fast!!! Sleek!!! Dual router!!! A must!!!
Written by a customer while visiting netgear.com
Customer Rating
3
Love it, when it works
on July 23, 2021
Posted by: Sue H
Great except for when it just drops the connection and I have to restart, once a day. I may have received a lemon, Im returning
Response from netgear.comBy Consumer Affairs, July 23, 2021
Hi Sue H,
Thank you for your review and feedback. Please check out this troubleshooting guide at this link: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If this does not resolve your connection issue, you can contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review and feedback. Please check out this troubleshooting guide at this link: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If this does not resolve your connection issue, you can contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Get some freedom back!!!
on July 22, 2021
Posted by: sparklz
I’m so sick of being extorted by the big ISP’s , this is one less item they can get me for. It takes up way less space, the hardware configuration program is easy to use and I’m gladly returning all my other equipment to spectrum.
Written by a customer while visiting netgear.com