Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
c7000 modem router
on July 27, 2021
Posted by: Jeanne Doerr
1st one lasted less than 90 days. Hopefully the replacement will last longer
Response from netgear.comBy Consumer Affairs, July 28, 2021
Hi Jeanne Doerr,
Thank you for your review. If you are having problems with your C7000, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review. If you are having problems with your C7000, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk
on July 27, 2021
Posted by: Anonymous
I had a small issue hooking it up to my internet provider but Netgear helped me quickly and efficiently I am very happy with this product and i would recommend it to anyone thinking of upgrading to a superior system
Written by a customer while visiting netgear.com
Customer Rating
5
Great router/modem!
on July 27, 2021
Posted by: Camryn Reliford
This router/modem combo works great and is priced a lot better than other brands! Recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Worth Every Penny
on July 27, 2021
Posted by: Adrian
Very satisfied with the performance of my router, even with the amount of devices being used simultaneously
Written by a customer while visiting netgear.com
Customer Rating
3
Okay, but I’ve seen better
on July 26, 2021
Posted by: Anonymous
This modem/router combo works decently, but the speed is inconsistent. The app is also not as modern and user friendly as it should be
Response from netgear.comBy Consumer Affairs, July 27, 2021
Hi Carter Gibson,
Thank you for your feedback. Please check out these troubleshooting links: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
Please also check out: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your feedback. Please check out these troubleshooting links: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
Please also check out: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works Flawlessly!
on July 26, 2021
Posted by: Adam Legowski
NETGEAR takes you through exceptionally unique experience for setting up your WiFi box, which will remind you of reading your favorite short story that always brings a smile. Simply install the Nighthawk app on your mobile device, follow each step in the instruction manual, and watch how things just get done without a snag.
Written by a customer while visiting netgear.com
Customer Rating
5
Works well!
on July 26, 2021
Posted by: Chris
It works fast and stays online. Our previous modem had to be reset multiple times a day. This is a definite upgrade.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem/router
on July 26, 2021
Posted by: Tony Harris
I upgraded my home with this device, and the increase in my internet speed has been tremendous.
Written by a customer while visiting netgear.com