Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Love this router
on August 5, 2021
Posted by: Anonymous
The versatility and quality that netgear brings to the table exists in this modem/router combo.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome!
on August 5, 2021
Posted by: Anonymous
Very easy to set up, fast internet speeds, and sleek design! Satisfied customer on my end!
Written by a customer while visiting netgear.com
Customer Rating
5
An Excellent Purchase
on August 4, 2021
Posted by: Kracka54
This was my first cable modem router purchase. I finally got rid of the one provided by my ISP and can now start saving more money per month, once my investment pays off. I bought this certified refurbished, for a lower price than new, and it works perfectly. I even noticed a difference in my internet performance almost immediately. I highly recommend this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Great!
on August 4, 2021
Posted by: Chris Green
Haven’t had any problems, easy setup. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on August 4, 2021
Posted by: Brian G
Went shopping for a new router/modem. After doing a little research I found the NETGEAR Nighthawk AC1900 WiFi Cable Modem Router. After comparing to others from price to all its specifications, I found this one would be great for my house. After having it for a while, I’ve been very happy with the performance of it. I’ve been able to get great wifi coverage through my house across all my devices. Highly recommend for someone looking for a strong router/modem that will give great wifi speeds across multiple devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup; works well
on August 4, 2021
Posted by: Kristy B
I purchased the Nighthawk AC1900 for a 1,100 sq/ft. Condo. Basement set up and works great on 2 floor. Only 1 device I would purchase again.
Written by a customer while visiting netgear.com
Customer Rating
3
Not so fast
on August 4, 2021
Posted by: Jas
I thought it would be fast and reliable. Barely better than the line of sight dish that I previously used. I still have buffering issues and usually have to reboot the modem when attempting to use the printer.
Response from netgear.comBy Consumer Affairs, August 4, 2021
Hi Jas,
Thank you for your review and feedback. Please look into this troubleshooting resource for wireless devices disconnecting: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also have a troubleshooting resource for your wireless network, as a whole: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review and feedback. Please look into this troubleshooting resource for wireless devices disconnecting: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also have a troubleshooting resource for your wireless network, as a whole: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Sleek slim design, top-notch
on August 4, 2021
Posted by: KarenD
Love the sleek slim design. Customer support is fantastic. Highly recommend
Written by a customer while visiting netgear.com