Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Amazing
on August 12, 2021
Posted by: Tyler S
This product is amazing and has great wifi speeds and connection. Highly recommend to anyone looking to by a cable modem combo
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome wifi router
on August 12, 2021
Posted by: Lmich00
This router is the best I have had. It was easy to set up and allowed me to use my prior router username and password so I didn’t have to reset everything in my house. It’s hand down, the best!!
Written by a customer while visiting netgear.com
Customer Rating
5
the nighthawk AC1900 is a great Router.
on August 12, 2021
Posted by: Anonymous
the wifi is good with google assistant and tv/cell phone/security camera.
Written by a customer while visiting netgear.com
Customer Rating
5
Install
on August 12, 2021
Posted by: Patricia Stout
Once I had all of the issues worked out with Verizon, this was a breeze to connect and set up! I did have to call Netgear for some support, as I had initially purchased the wrong device, but they answered quickly and determined my issue fairly fast!
Written by a customer while visiting netgear.com
Customer Rating
5
Great value!
on August 11, 2021
Posted by: Larry k
Overall I have been pleased with my purchase. Easy to use app is a plus as well!
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem/router
on August 11, 2021
Posted by: Jake
This is a great modem/router. We instantly felt a difference in speeds across the house.
Written by a customer while visiting netgear.com
Customer Rating
2
On line services did not help!!
on August 11, 2021
Posted by: Ray jr
1) Unit runs very hot. 2) Had to buy a small fan to keep it cool. 3) Unable to change the password following on line instructions!!!
Response from netgear.comBy Consumer Affairs, August 12, 2021
Hi Ray jr,
Thank you for your feedback and review. Please reach out and contact NETGEAR Support regarding your device running hot by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your feedback and review. Please reach out and contact NETGEAR Support regarding your device running hot by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Hard to set up.
on August 11, 2021
Posted by: Ray jr
Runs extremely hot; unable to change password on line.
Response from netgear.comBy Consumer Affairs, August 12, 2021
Hi Ray jr,
Please contact NETGEAR Support regarding your device running hot by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Please contact NETGEAR Support regarding your device running hot by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com