Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Best Router/Modem on the market
on August 14, 2021
Posted by: Anonymous
The ease of use is incredible, the app makes it easy to see who’s using what and to suspend anyone’s device with the click of a button. The speeds are excellent and the device looks incredible!
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect
on August 14, 2021
Posted by: Joe LaCombe
Easy to set up. Great speeds. No more having to reset router 3 times watching Netflix
Written by a customer while visiting netgear.com
Customer Rating
3
Overheats
on August 14, 2021
Posted by: Karen Wilson
My first one always went down I assumed it was a bad modem router so replaced it with the same unit to find it still does.. seems to overhear and turn off the internet.. I moved it to the coldest spot in the house - the basement - but still seems to overheat - any ideas what causes that?
Response from netgear.comBy Consumer Affairs, August 16, 2021
Hi Karen Wilson,
You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Such an Improvement
on August 13, 2021
Posted by: Amanda Gorlicki
This has been such a great improvement for our connections, especially since we live in a two story home. Was definitely worth buying the modem router!
Written by a customer while visiting netgear.com
Customer Rating
4
Awesome
on August 13, 2021
Posted by: Anonymous
Great bang for your buck. One of the best modem/router combo.
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on August 13, 2021
Posted by: Tracy
Works great! Easy set up and works better then our older version. No issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Now free from buffering
on August 13, 2021
Posted by: GESJRMD
Solved our problem of buffering on all of our platforms
Written by a customer while visiting netgear.com
Customer Rating
1
It is doing the job
on August 13, 2021
Posted by: Dawn De Bartolo
It seems to be doing what it is supposed to do. It is fast. I would recommend this product .
Response from netgear.comBy Consumer Affairs, August 13, 2021
Hi Dawn De Bartolo,
Thank you for your positive feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the C7000. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Thank you for your positive feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the C7000. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com