Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,223 Reviews)
Open Ratings Snapshot
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Best modem router
on September 1, 2021
Posted by: Leon
This modem/router combo has have the best performance compared to all the previous internet setup I’ve used prior
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fast Wi-fi
on September 1, 2021
Posted by: Fernando Esparza
This router is great for streaming. I have all my devices connected and they run smooth. It also 5G capabile. Yhis router/modem is awsome
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Wifi goes out all the time!
on September 1, 2021
Posted by: Anonymous
It work very well for the first few months, but now it goes out every couple of hours!
Response from netgear.comBy Consumer Affairs, September 2, 2021
Hi Lucus Smith,

We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you with your connection issues: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US

If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Very good
on September 1, 2021
Posted by: Andy N
Works great, provides everything you need, great for additional wifis traditional Wi-Fi especially in bigger areas or bigger homes with multiple people on multiple devices. Would recommend to anyone who anyone who is looking to get rid of the terrible mode on the xfinity/Comcast let you rent and actually get a good router/motor
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best of the best
on August 31, 2021
Posted by: Ray Meza
Cut down on my Internet bills and works really fast . Would recommend to anyone
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Amazing
on August 31, 2021
Posted by: Tim Brown
This is by far one of the easiest routers to use and it makes it even better that it delivers us the fastest speeds around.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Improved connection and speed
on August 31, 2021
Posted by: Colin
After having numerous outages on a daily basis and poor connection I purchased the nighthawk and all of my issues have gone away completely.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
AC1900
on August 31, 2021
Posted by: Anonymous
Best Modem and router , no cut good connection with internet.
Written by a customer while visiting netgear.com
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